Techgearlondon Reviews

minus a billion stars

minus 1000 stars please please do not trust or use them this company has just scammed me

Scammer Scumbags

If I could rate these rip off scumbags lower I would Unprofessional scam artists Avoid at all costsWent and inquired about my ps5 to be repaired as I had a problem with my fan it wasn t working or making any sound besides making a thump noise every 20 second it was overheating then turning off within minutes of turning it on was quoted 40-50Took it in on a Friday a week or two later suddenly I was gold it was 80 to get a deep clean and an extra 40 to get new thermal paste I said it was the fan got told no no it s a known issue and that this would fix itIt was my own fault and stupidly agreed as I already took it in card machine came out tapped my cardThey firstly didn t tell me that there was vat on top so the bill came to 145 I only found this out when I checked the receipt I asked for when got on the tubeWent away looked online as I felt something was wrong my heart dropped most of the positive reviews on google are clearly written by bots or just plain fake they all quote the same rubbish and are poorly spelt Most of the reviews with more information are so so low and have a list of horror story s2 days of agonising go past I keep telling myself it would be ok and that I m overthinking thingsOn the Monday morning my phone starts pinging constantly the PlayStation app on my phone was informing me I was playing a game fallout 4 I assumed they were just testing it the pings continue for hours then new ones popped up they were downloading games from my digital libraryI call them up and ask if my PlayStation is ready to be picked up I get fobbed off and say they would call me when it s done I confront them and ask them why they were playing games on it and downloading games from my library from my personal account The owner got very angry with me made up some rubbish and started raising his voice making excuses I didn t back down and asked if it was necessary for a deep clean He begrudgingly said he d talk to the person and that he was closing it up now and it would be ready to collect in a few hours Picked up the PlayStation I asked if they tested it to make sure it worked the owner was sitting there then hid in the back when I came in One of the other guys said yes I asked if there was a problem what guarantees do I have they said 3 months or something to that levelTook the console home plugged it in it immediately had the same issue nothing had been done to it Same issue I called up and told them it wasn t working that s why I was downloading the game I got as a reply I asked what they were going to do about it and got told that he would speak to his boss and call me backChecked the outside of the case and there was dust on the vents still Great deep cleanGuess what Surprise surprise no one got back to me Life got in the way and never went Back to them physically Friends told me to change all the passwords add a 2 factor log in delete payment information and 100 not take it back as I had clearly been mugged off A deep clean does not require anyone to access your account information or download gameswith a PlayStation you can use your own account or set up a new guest profile I had an offline account for my girlfriend on there but they didn t bother and used mineDon t make the same mistake I made by stupidly trusting them I m down 145 and nothing was done Just read through their reviews most seem to be written worse than if AI wrote them Avoid like the plague