Distributor of specialty tools and equipment in fiber, aerial, telecom, OSP, underground, electrical
Based on authentic user experiences
Shanell Lombardo
6732 reviews
N/A
8 months ago
Customer service is a disappointment
I ordered a flex bit through the website on wednesday and selected 2 day shipping When i noticed that i wasnt gonna receive it till monday i called techtoolsupply to ask why He basically told me it was my fault for not seeing an icon below the item that says order in so many minutes when you click on item Well that doesnt tell me when i get it That button is pointless When i went to shipping i selected 2 day and no where in there did it say i had to wait 4 days for my item I called back to see if there anything i can do and the man said he will call fed ex I would have done one day delivery if i knew The man told me he call fed ex and see if i can get it sooner i would have paid more money That man NEVER called me back Absolulety the worse customer service I called fed ex and handled it myself We run a business and i normally order through a different company and was trying this new one I have to say i will never do business with them again All you had to do was call your customer back Could you have reorder me again and did overnight and then i would send the other back but no you just avoided me
Paidin Mac Donnacha
6732 reviews
N/A
8 months ago
Terrible shipping let s order more
Terrible shipping let s order more important takes your money for stock they don t have Simple answer use other actual Irish sites that have product in stock never ever ever using this website again
John Pey
6732 reviews
N/A
8 months ago
Be Warned
Edit They sent me an email I ll update this if when there s results I purchased a 130 cable heating tool over a month ago along with a Cable Caddy The package arrived damaged and 2 days late The cable caddy bar was sticking through a hole in the box and the heating tool was missing Tech Tool Supply has not sent me the tool refunded me or contacted me in any way I ve called several times and the same person I speak to keeps telling me I ll be refunded It s been six weeks
Paul Molloy
6732 reviews
N/A
8 months ago
Excellent
Everything as promised and delivered on time what more can I say
KS
6732 reviews
N/A
8 months ago
Great service on the delivery
It showed up far sooner than I expected I was expecting it next week It was In good condition and at a great price Will definitely use them again
Ryan Marburger
6732 reviews
N/A
8 months ago
Easy and quick And even got a free dog-tag
I shopped around on several different sites and couldn t really find anywhere that beat the prices after shipping Plus its nice to get everything from one source as opposed to getting each item from separate vendors I ve told many of my fellow cable technicians about Tech Tool Supply and definitely plan on getting more tools and products in the future
Joseph Smith
6732 reviews
N/A
8 months ago
Second time at this new store
Second time at this new store Staff very helpful and friendly Ordered materials and tools for next day pick up