Teddybaldassarre Reviews

Love Teddy Baldassarre

The customer service that you receive from Teddy Baldassarre is out of this world I will never buy a watch from anyone else I highly recommend buying from Teddy and his team

Unbelievable customer service with this

Unbelievable customer service with this company Cannot say enough wonderful things about them

Wonderful Experience

I was looking for an anniversary gift for my husband The store is amazing The salesman was awesome Incredibly knowledgeable I will definitely be buying all my watches from Teddy

I would leave 6 out of 5 stars if I

I would leave 6 out of 5 stars if I could Not because Teddybaldassarre team are perfect but because they truly care about the customer experience and go above and beyond to deliver excellent service and products Wil Bethune is the Customer Satisfaction manager at TeddyB and is the reason my last 3 purchases have all been through Teddybaldassarre com My first purchase was initially delayed because of a purchasing error on my part and not only did Wil reach out personally to make sure I was satisfied he also gave me a discount on my next purchase and expedited the shipping on my next 2 orders He learns what items I am interested in and will even source items they don t carry if possible He reaches out from time to time just to make sure I m satisfied with my purchases and seems genuinely interested in the watches I have an eye on This is invaluable in ensuring they are moving in the direction of their customers My most recent purchase Longines Conquest 2023 blue dial was a result of a conversation I had with Wil in which he was able to direct me to what I was looking for and even added a customer loyalty discount I have been a fan of Teddy s on YouTube since before he met his wife and have enjoyed watching him grow both personally and professionally It is great to see him also developing a team that shares the same passion for watches people Life-time Customer here and congrats on the new store-front location

Excellent customer service

Excellent customer service awesome new watch Cant say anything bad about this company and also a plethora of informative videos Read the negative reviews below and they seem fake and poorly written UPS screwed up my order badly because they suck and they helped me get it back Much appreciated and great YouTube videos

I recently purchased two watches from

I recently purchased two watches from Teddy Baldassarre and couldn t be happier with the experience All my questions were responded to in a timely matter and the overall experience will make me a repeat customer Check them out

Nothing but good things to say

Like many I was infected by the watch bug during the pandemic Teddy was a staple during that time and played a huge part in shaping my horological journey with his reviews and explanations I have purchased many watches from both the online boutique and the brick and mortar store Whether in person or online the service has always been impeccable Most importantly timely responses a great working knowledge of everything timepiece and an honest approach in what can otherwise be a bit of a greasy marketplace I own watches not offered by Teddy and I have experienced plenty of the AD games These items are expensive and I think it is reasonable to expect a high level of service I have received no higher than when shopping with Teddy and his team Looking forward to seeing you in Cleveland again soon Keep up the great work

Teddy Baldassarre is a Superb Authorized Dealer

First let me say that Teddy Baldassarre has been the most positive retail experience I have had in years I had watched many if not all of Teddy s reviews on YouTube before considering my first watch a Seiko I called the store and Wil Bethune answered he was kind patient knowledgeable and treated me as if I were the store s most important customer He asked me what I was looking for in a watch and we concluded that my first watch would be a Seiko King Turtle I just purchased my second watch a RADO Captain Cook Bronze watch which has extraordinary fit and finish The green dial has great depth and the choice of materials is sublime Teddy s videos were a great help in allowing me to focus on what I want from a watch Wil is available for questions and I feel welcome to ask questions as a new admirer of watches Shipping was very fast the watches were very well packed and the website is attractive and informative I highly recommend Teddy Baldassarre if you are looking for a watch whether you are new to watches or a seasoned watch collector