Teetimes Reviews

Fantastic service highly recommended

We had our holiday and golf cancelled due to latest lock downTee times and Telma were fantastic and we got a full refund for 5 golfers in Gran Canaria around 3000 within 4 days Would highly recommend and we will definitely be rebooking with them for new dates Highly recommended

Great agency

GREATHave used these guys for the past four years annual golf tour to either Portugal or Spain the booking and course selection process is really first class always trying to make sure the tour is spot on to our needs Great prices and great help especially Celine look no further When this years tour was cancelled due to Covid they were excellent great communication and all credits and refunds received in a very timely manner

Book with confidence

Book with confidence I booked 4 x rounds at Vale Do Lobo through Teetimes pt There wasn t a load of reviews on Google or Trustpilot so I was a little apprehensive parting with a big chunk of money but communication with Celine at TeeTimes was great and all the Tee Times were booked as promised when we arrived at the course So 5 stars from me

I would give 0 stars if possible

I would give 0 stars if possible Absolutely no attempt to refund my green fees to date in respect of cancelled green fees in March 2020 I was in Portugal and able to play but denied access to course due to covid As such golf courses took no fees or green fees hence total amount still remains with teetimes

Poor Experience

Promised on two separate occasions that refund of green fees for 10 people was made re cancelled green fees due to covid 19 restrictions in April Twice was told refund had been made and to wait a little longer etc Sick of being treated like a fool and being constantly lied to Appreciate difficult times during covid but why the lies

Never encountered a company with such

Never encountered a company with such shockingly bad customer service Our golf trip was cancelled due to Covid and we have been trying for several months to get our refund from tee times pt After initially agreeing to the refund it never transpired and now emails and calls are not being returned Apparently as seen on their Facebook page they somehow decide who deserves a refund based on a set of arbitrary means tested criteria of economic hardship or illness How they know who is ill or suffering financially is beyond me they certainly haven t asked our group what our health or financial situation is It appears their owner is looking for any excuse possible to hold back their customers money I understand many businesses are struggling right now due to the Covid situation but that is not an excuse for poor customer communication and ultimately theft if the money is not returned They have now admitted publicly on Facebook that we are due a refund but are insinuating that it will be delayed or reduced due to legal action they are considering due to our party leaving a bad review This company makes Fawlty Towers look like The Ritz I would urge anyone reading this to avoid this company and book your golf directly with the courses

Very Poor customer experience

A very disappointing experience with this company after what was an easy booking process with great communication from them That is until you try to cancel due to Covid and new quarantine rules I cancelled over 2 weeks ago and am still waiting for a refund Minus a 50 euro admin fee and relevant paperwork I need to fill in to gain this refund Company and Maria are now ghosting my emails I recently lost my job and need this money back There are plenty of other companies who offer tee bookings who are easier more professional and more respectful of their customer to deal with and don t charge 50 euros to cancel Avoid this company especially while we are in these Covid times

They sell you fake tee times

They sell you tee times which they do not have They send me a voucher for the golf course real novo Sancti petri pines and sea on 12 Oktober 2022 time 10 17 I asked for a buggy at the golf course for this day there they told me my tee time is 13 20 3 hours later Crazy Don t book with this company They sell fake tee times