Teksavvy Reviews

Very good service and support

Great price Rarely an issue

Been a customer for over 10 years

Happy with the service

No problems

Been a customer for over 10 years Reliable Affordable Great customer service

Excellent service

No problems And easy to get in contact with for questions

Friendly customer service always and

I ve been a customer for almost 8 years and had excellent service

Great service

Friendly customer service always and ready to help

Good service for a reasonable price

Great service don t raise prices all the time like the others work hard to give great service

Not only great internet service BEST customer service i ve ever experienced

I ve been a customer with TekSavvy off and on for at least 12 years I ve been with them at multiple difference residences around Toronto basically every place I ve lived where I had the choice to get my own internet They piggyback on Rogers network so if Rogers has issues so will TekSavvy I moved into my current building in fall of 2022 and unfortunately in this building there have been more issues than I m used to experiencing with TekSavvy My roommate and I both work from home full time and we decided that the connection issues in this building with Rogers weren t reliable enough so we ve switched but let me just say the 5 star rating isn t just for the otherwise very reliable fast and cheap internet but it s for the CUSTOMER SERVICE and TECH SUPPORT I have now spoken to 2 other ISPs and gosh I miss calling TekSavvy Their agents are actual humans with actual opinions who don t just read off a script in fact one of them even helped me do research to find the best option for a new ISP even after he knew I was switching away from them and he already knew a lot off the top of his head they know the market I don t want to say they care but compared to Rogers or Bell they actually treat you like a person and will have casual conversations with you and that makes such a difference for me Most times I have to call any company for customer support I just get frustrated and feel dismissed and unheard Why do most companies make this such a painful thing I guess most of the time we don t have a better option so they can get away with it If Rogers network was as reliable in this building as it has been in previous residences I ve lived I never would have switched and I will definitely plan to go back when I move next Hopefully I don t have to call for support with my new provider Just the phone calls for installation were bad enough EDIT - Found out shortly after I left this review that TekSavvy put themselves up for sale That definitely puts a big asterisk on this I d have to wait and see who buys them but wouldn t expect the customer service to remain as good