


Telapsychiatry Virtual Psychiatry Services
Based on authentic user experiences
Valued Customer
6727 reviews
N/A
6 months ago
They should say the co-payment cost and
They should say the co-payment cost and say when they are going to charge it if I had known that because of that dr They charged so much better I wouldn t have an appointment They charge for everything even though I have a very good medical plan They charged me 150 without even having the visit with the doctor and they are going to charge me for Dr s visit I had to find out how much they were going to charge me for everything and it was very expensive And besides that if I want to cancel the appointment I also have to pay In any case they force me to pay in any way
Valued Customer
6727 reviews
N/A
6 months ago
They said If you have any questions
They said If you have any questions please call us at 888-903-5505 and I m calling since Friday and the phone is not ringing is always in busy mode I was calling the whole day Friday and yesterday Monday and haven t received any response I sent 2 emails and no response back What am I supposed to do if I want to speak with someone and no one is answering
Valued Customer
6727 reviews
N/A
6 months ago
Cancelled my appointment without any
Cancelled my appointment without any explanation
Valued Customer
6727 reviews
N/A
6 months ago
Disappointing experience-don t waste the time
The money for the appointment was extracted from my bank account BEFORE the actual appointment which I found a little bit suspicious After taking quite some time to fill out about 10 pages of required documentation very thoroughly specifically so as to ensure an efficient appointment make it as easy as possible for the provider I had booked the appointment with On the day of the appointment a few hours before it was confirmed for I was informed by one of the secretaries that the provider had cancelled the appointment and refused to see me I was beyond disappointed scared upset I felt betrayed that I had wasted so much valuable time filling out all these forms with all this information about me my situation in the hopes of seeking help only to be turned away relayed a dismissive message from the office secretary without ever getting any explanation by email or phone from the provider themselves My experience made me realize this agency is not worth the time effort or money when you may very well be turned away without speaking to a provider at all
Valued Customer
6727 reviews
N/A
6 months ago
Never spoke to a human
Never spoke to a human Got requests to provide my history and payments before I could talk to anyone to test fit Find a psychiatrist is an interview not an Amazon order
Valued Customer
6727 reviews
N/A
6 months ago
Unprofessional
Unprofessional behavior poor communication skills uncooperative would not listen
Jen
6727 reviews
N/A
6 months ago
A terrible experience
A terrible experience I talked to a representative whom helped to schedule an appointment I filled out a 20 page questionnaire but never received an appointment reminder I then called and was informed my appointment was never scheduled The lady did schedule another appointment for 830 the next morning I filed out the 20 page questionnaire again to find out the doctor decided to cancel my appointment 20 min before the schedule time I couldn t get ahold of anyone and it was an over all terrible experience Do not recommend
Valued Customer
6727 reviews
N/A
6 months ago
Constant spam calls texts
Constant spam calls texts
Valued Customer
6727 reviews
N/A
6 months ago
I will never use or recommend this
I will never use or recommend this service Ever Within two hours of an email saying I was accepted and should follow the provided instructions to schedule an appointment I was called by a rep to schedule an appointment It was a work day and I was working I could not follow the email instructions while I was in meetings And I certainly did not appreciate getting a phone call This service seems to care much more about its income than about the needs of people who try to use it Update As to the reply this review received the service did contact me by email but was so impatient that it contacted me by phone just two hours later The second contact was unnecessary intrusive and very pushy I stand by my initial review
Valued Customer
6727 reviews
N/A
6 months ago
blew up my phone to make an appointment
blew up my phone to make an appointment only to find out days later that they didn t even take my insurance