


Telavox | Telephony, PBX, collaboration and Contact Center
Based on authentic user experiences
Rikard Cederblom
6731 reviews
N/A
9 months ago
Really bad communication
Really bad technical service a real downgrade from telia who i used before And their support and communication is a joke
Adam J
6731 reviews
N/A
9 months ago
Terrible support
Terrible support Promises to call back never happens Different non-working solutions to problems each time you call Does not answer emails
Johan Svensson
6731 reviews
N/A
9 months ago
1 day after teleporting
1 day after teleporting Nothing works2 days after teleporting Nothing works still after talking to support 3 days after teleporting it seems to work7 days after teleporting 20 of calls come thru including doctors and important calls Danger 7 days call support we will fix it and send an email 8 days No email received9 days call support I will have a look and call you back 10 days no call back Never teleport to Telavox
Lars holm
6731 reviews
N/A
9 months ago
Fine service
Fine service I am happy
Lasse
6731 reviews
N/A
9 months ago
Good service minus on the fact that
Good service minus on the fact that Telavox does nt support Applewatch
Capio A S
6731 reviews
N/A
9 months ago
All in all a very user friendly and modern solution
We have been in production for about 6 weeks now and the platform has been stable Our customers are happy with the built-in call back feature and we have successfully implemented integration to our internal systems with automated customer lookup when a call is answered Our users are very happy with the client and information presented in the UI The switch from old style phones and migration to Telavox was a success and happened without any technical issues We have noticed memory leaks Telavox processes using up to 1 5GB memory delays in sound and UI glitches one is now fixed We miss some better management features to automate handling of users groups policies automatic onboarding offboarding but Telavox are letting us know that Enterprise has a strong focus going forward The platform is still a bit young and the UI will benefit from minor tweaks etc but on the other hand you get a very easy to use and modern interface When using Telavox I have the same feeling when using an Iphone - Easy to use All systems have pros and cons Telavox seems to hit the right balance between features and user-friendliness and when the bugs are fixed we will be more than satisfied
Max
6731 reviews
N/A
9 months ago
Performance could be better at times
Performance could be better at times Expect a larger issue a month sometimes more Great support though I know everything is not Telavox fault but Telia their white label carrier is not perfect Overall a good carrier
Peter
6731 reviews
N/A
9 months ago
Easy to get going
Telavox works fine and was easy to get going when we changed from our previous exchange
Mike
6731 reviews
N/A
9 months ago
Super Service from alla
Bra service och personal
Judith
6731 reviews
N/A
9 months ago
As Embassy we have received am
As Embassy we have received am excellent services and inmidiate support in all our inquiries