Telefoniazero Reviews

Telefonia Zero - Primo e unico sistema di assistenza post vendita esistente in I...

telefoniazero.it
5.00
5 reviews
Excellent Rating
Based on 5 user experiences

Rated 5.00 out of 5 by 5 Happy Customers

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J

Quick response and friendly technician

I was very happy eith telefonia zero s fast and proffessionsl service Bravi
T

Efficienti pronti in ogni momento e

Efficienti pronti in ogni momento e soprattutto niente pi operatori wow
G

Great Experience Thank you Telefonia Zero

Great fast and responsive They even paid a bill for me to ensure quick service Excellent Thank you Valerio and the whole team
R

Super efficienti come sempre

Super efficienti come sempre Top
M

Super efficienti e veloci in qualsiasi

Super efficienti e veloci in qualsiasi problematica Siamo grati di averli

About Telefoniazero

Si tratta di una vera e propria membership a cui partecipa quell lite di consumatori che ha capito l importanza del sistema di gestione delle utenze e dell assistenza post vendita Fatto dalla stessa agenzia di venditori con cui si sottoscrivono i contratti Aziende e famiglie dunque stanche di g...

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Frequently Asked Questions

Telefoniazero is an Italian service provider that specializes in post-sales utility management for consumers and businesses. It operates as a membership-based system called the Circolo dei Consumatori di Telefonia Zero, which outsources the management of utility contracts to a specialized agency. The company's core offering follows a three-step process to analyze, re-engineer, and manage utility expenses, aiming to save members money on fixed telephony, mobile telephony, Pay TV, electricity, and gas.

The 'Check Up e La Riprogettazione' is the first step of the Telefoniazero process. It involves a technical and commercial analysis of all current utility contracts to identify errors and issues caused by previous sellers or customer service operations. Based on this analysis, the platform re-engineers the user's utility portfolio, calculates the exact monthly savings possible, and advises whether to remain with current providers or switch to alternatives.

According to the information on the website, a medium-sized SME can save 179 euros per month, while an average private household can save 127 euros per month on telephony, Pay TV, electricity, and gas by using the Telefonia Zero system.

Telefoniazero claims to solve the complexities of the Italian telecommunications market and post-sales utility management. It specifically addresses issues such as errors in utility contracts, problems with customer service, and the bureaucratic procedures associated with cancellations or changes, stating that 100% of its members no longer have issues with utility management.

Both businesses (such as medium-sized SMEs) and private households can join the Circolo dei Consumatori di Telefonia Zero. The service is available regardless of the user's current utility provider.

About Telefoniazero

Telefoniazero is an Italian service provider specializing in post-sales utility management for consumers and businesses. The company operates under the brand Telefoniazero, accessible at telefoniazero.it, and presents itself as the first and only system of its kind for post-sales assistance in Italy. Its model is built around a membership structure called the Circolo dei Consumatori di Telefonia Zero, described as an elite consumer group that outsources the management of utility contracts to a specialized agency. The core offering focuses on a three-step process designed to optimize household and business utility expenses. The initial phase is a "Check Up e La Riprogettazione," where a technical and commercial analysis of all current utility contracts is performed. This review targets errors and issues originating from previous sellers and customer service operations. Based on this analysis, the platform re-engineers the user's utility portfolio, calculating the exact monthly savings possible and advising whether to remain with current providers or switch to alternatives. Once the analysis is complete, users can subscribe to the Telefonia Zero membership. Upon subscription, the service manages the user's utility accounts directly, providing post-sales assistance for fixed telephony, mobile telephony, and Pay TV, regardless of the operating provider. The company states that members no longer need to interact with their provider's customer service or handle billing and bureaucratic procedures such as cancellations or changes. Telefoniazero supports its value proposition with statistics from Italian institutions and consumer organizations. The platform references data from Codacons indicating that 90% of consumers have experienced problems with utility providers, with mobile telephony being the most problematic sector. Citing ISTAT data, the service highlights average annual expenses for Italian households and businesses on telephony and utilities, positioning its membership fee as a method to recover these costs through negotiated savings. The website presents specific saving figures, stating that a medium-sized SME can save 179 euros per month, while an average private household can save 127 euros per month on telephony, Pay TV, electricity, and gas. The platform concludes by asserting that 100% of its members no longer have issues with their utility management, framing the service as a solution to the complexities of the Italian telecommunications market.