Telefoongigant Reviews

Sent back phone for repair

Sent back phone for repair Promised that it would be returned by 1st July Still waiting no contact with company Emails not answered phone not answered

Not trustworthy

Maybe they re having trouble over there with staff or whatever but I m not happy with customer service after I had to return the phone Been waiting for a reply for over a month Almost impossible to get in touch with them and am worried I am never getting a new phone and or money back with the way this is going

Stay away of this company

I ordered what was advertised as next day delivery I waited almost a week and nothing happened no communication nothing I sent a mail telling I d go to the police if they didn t send the phone I got immediately a reaction telling me something similar to what I ordered was on its way So without informing or consulting anything with me they delivered a phone with less capacity than what I ordered and on a different shape used instead of like new I mailed them and said I was happy to keep it if they refunded the difference 114 as I paid for a better status and more capacity They reacted saying no problem 4 weeks further I no longer get any replies and of course did not get my money back STAY away from this company if you appreciate your hard earned money It s better to pay a bit more and go with someone more reliable who takes their business seriously If you have been scammed report it to police I just did

Avoid at all cost

Avoid at all cost I ve received an iphone 12 in bad condition returned it 1 day after They acknowledged the return tried to force me to accept a replacement and when I asked my money back hung up It s been over 2 months now after several emails sent there s still no refund Filling an official fraud complaint

fraud suspicion

FRAUD ALERT I ve ordered an iPhone in october which I ve returned a couple of days after because of unsatisfying quality The returned was acknowledged almost 2 months after after several phone calls and emails unanswered Some more emails afterwards I ve received a credit note confirmation in the beginning of december saying I d get my money back in 5days One month after that 3 months after the initial order and return I still don t have my money I ve just called the client services who told me that they are part of another company now and that they are not responsible for last years orders anymore Call it fraud or steal in plain daylight unbelievable specially from the country of Interpol And there goes another EU trade complaint

OPLICHTERS SCAMMERS

Bedrijf TelefoongGigant oftewel WeCell B V houd zich niet aan het wettelijke herroeping termijn van 14 dagen en het termijn van nogmaals 14 dagen om een product retour te sturen Daarnaast verkopen zij defecte producten en krijg je niet de optie om deze te retourneren De telefoon die ik heb gekocht was binnen dit termijn defect en geen geld terug gekregen KOOP HIER NIKS ENGLISH BELOW Company TelefoongGigant or also known as WeCell B V does not adhere to the legal withdrawal period of 14 days and the period of another 14 days to return a product In addition they sell defective products and you do not get the option to return the item The phone I bought was defective within this period and no money was returned DO NOT BUY ANYTHING HERE Antwoord op TelefoonGigant reactie Dit is onzin zoals ik al meerdere keren heb aangegeven Ik heb ze in week 1 al gecontact over een retour en dit is simpelweg genegeerd daarbij is er ook nergens een retour adres te vinden het feit dat ik een als nieuw telefoon en nieuwe batterij heb gekocht en deze defect gaat in de derde week na aanschaf Nogmaals OPLICHTERS -Reply to TelefoonGigant response This is nonsense as I have stated several times I already contacted them in week 1 about a return and this was simply ignored and there is also no return address to be found anywhere the fact that I bought a as new phone and new battery and it breaks in the third week after purchase Once again SCAMMERS

Don t trust them

Don t trust them Promises to deliver phone the next day but it s been 2 weeks and I still have no phone When I call they say that they will send it today but they are just lying

Good products and service

After multiple purchases I m really satisfied of the products and the service in general Also very happy with the speed good communication and reaction of the after-sales service