Teltonika Reviews

RUT Set-up problem

Bought the RUT300 on the advice of a couple of people who raved about the build quality of their products - To be fair they are excellent But when approached for their Technical Support The answer to which they already know they bounced me back to the supplier and or the community support forum for the answer both of which had already drawn a blank Poor customer service with an I can t be bothered attitude

Fake specs

I spent some months feeling sure that I had found the perfect router the RUTX50 it checking all the boxes except when requiring information prior to purchasing in regards to how one is to access a certain function this being voLTE the company which had previously been very talkative suddenly went curiously quiet I sent three emails direct to the company a message via their contact-form a question put to one of their distributors and also contacted a stockist of their products and either no response was given or I was provided with convoluted answers that danced around the point as well as a manual emailed to me with configuration-settings that consisted of no routing information Eventually the stockist following their many failed attempts at gleaning accurate details from the company got back to me with the news that the router the answer implied on behalf of Teltonika does have some settings for voLTE and yet this doesn t equate to the usage of a phone-connection So no voLTE I would have wasted over four-hundred pounds on a product that doesn t consist of one of the main reasons for buying it and which without its inclusion somewhat takes away from the point of having a sim-router i e to receive calls and texts from the sim as well as data Furthermore it has to be asked what other functions don t really exist - does it have MU-MIMO for example or is their version dual-band a more primitive form False advertising non-replies or convoluted ones or meaningless settings displayed in a manual which is anything but comprehensive I like business to be clean where companies tell you straight what you are getting as opposed to saying anything just to grab your money

Justinas imkus was more than helpful

Justinas imkus was more than helpful - excellent customer service throughout Continued to follow up until he made contact

Have been using my Teltonika RUT950 in

Have been using my Teltonika RUT950 in my campervan for over 3 years now Used it in every environment you can imagine the cold in the heat and during bumpy roads Never had any problem With our new camper we upgraded to the RUTX50 and are super happy with the speed boost Super fast connections and a snappy interface The latest software is more straightforward so we didn t need any assistance When you need a rugged and professional router capable of handeling a beating we can really recommend Teltonika hardware