Tenancy Deposit Scheme - Offering government backed deposit protection services across the UK
Based on authentic user experiences
TDS User
6732 reviews
N/A
8 months ago
Quick response and solution to a minor issue
I hadn t activated my TDS account and wasn t receiving reset activation emails through the site I emailed customer service who provided me with a new link within 24hrs and have now activated my account
Mr Nigel Carnall
6732 reviews
N/A
8 months ago
managing agent
We have used TDS with regards to all our management bonds under the insured scheme and have always found them to be professional with any queries and their systems easy to use
Stephen Forman
6732 reviews
N/A
8 months ago
Very good help
I spoke to Trish Fry today and she was extremely helpful and very polite and very patient with me when giving me advice and it really was a pleasure speaking with her and she obviously knows her job
Sophie Harrower
6732 reviews
N/A
8 months ago
Charles was great
Charles was very clear and I understand everything I need to Also has kindly set me up a call with home insurance and liability insurance Very helpful and time efficient call
Vikramjeet Singh
6732 reviews
N/A
8 months ago
It s great to talk with that lady she
It s great to talk with that lady she is seriously good nature lady who gave me guidence by truly heart i will appreciate if you will believe on us thank you for your patience and guidance
Ted
6732 reviews
N/A
8 months ago
Ray was incredibly polite and well
Ray was incredibly polite and well spoken
A Junior
6732 reviews
N/A
8 months ago
Excellent customer service
Excellent customer service Sally and Denise provided outstanding help and support
TDS User
6732 reviews
N/A
8 months ago
Hassle free experience
Easy to use platform and great customer service for any queries and concerns hassle free experience all round
ANNIE
6732 reviews
N/A
8 months ago
Experience with TDS
I have never used TDS before but they have been efficient and patient talking me through what I need to do Any email I sent with a query they answered promptly with the information
Ayush
6732 reviews
N/A
8 months ago
Customer service and support is very good and catered to one s needs
Communication was good and it conversation was straightforward Any help needed was provided and Ravi was very helpful and understanding of the situation