Tester Reviews

Stay away

dodgy website they only pay 3 per test Around 20-25min while the UserTesting pay 10 per test And the funny thing is here you are not going to receive any money until your pot fill up to 10 means you have to do 4 test to get the money what a dodgy people seriously Very poor service and full of cheating Don t ever try this page or their service next level of cheating people exist in the world

I did not earn a single

I did not earn a single I had a lot of trouble I passed their test instantly however over a periods of around two months I did nt get a single job offer On the other side I had to do this qualification test at the beginning I thought I would review a site which doesn t really exists or which is still in development phasis So I made the mistake to click on buying something And I was convinced this is only kind of a simulation cause I did not give them any bank account details Well and then I got an email I really had bought something Cancelling was not possible anymore Well I didn t have to pay anything in the end however not getting any single job having to take a false order back to the post office was a bit annoying However I admit I was really naiv but Userbrain could also make it a bit more clear that it s not only a simulation And maybe they should not take new people if they have no jobs for them

Scammer they will try to find a reason no to pay you

Scammer Be aware they blocked me after asking for my money They told me to update my billing which I did then wrote me another email to ask me if my billing was correct which is right then blocked me for no reason They have my full name and my PayPal address they can check the address on my PayPal or LinkedIn

Not worth the time

Not worth the time Severely underpaid plagues with incomplete and broken tests and also plagued with unreasonably long tests Don t was your time or effort

Userbrain is not inclusive

This platform is not inclusive Despite living in London for 10 years having studied here holding a BA degree and possessing experience in various fields I was rejected solely because of my native language It makes me wonder how the USA market would have developed with such a mindset

TOTAL SCAM

TOTAL SCAM - charged for 20 minutes test on a site was down Paula Userbrain AI First of all our apologies for the inconvenencies Regarding your inquiries if a website or app is inaccessible testers are instructed to discard the test and notify us accordingly Alternatively if testers are unaware of the customer s settings they will upload a brief video typically a few minutes long to highlight any issues with the site or prototype However our customers are only charged for completed tests If you receive a video showing that the app was inaccessible you can report a problem with that video and we will refund the session After reviewing the delivered videos I observed that the website was visible and our testers were able to interact with it Please take a moment to review these videos If you find that they do not accurately represent your expectations you can report a problem with the video and we will refund these sessions as a gesture of goodwill If you have any further questions please don t hesitate to reach out to us again Best Paula Userbrain

Complete SCAM

Complete SCAM Did a 17 minute test for them and didn t get paid I have maintained a 4 8 rating at usertesting for a year I think I know how to follow a test Shame on these individuals at this company scamming people of their time and probably charging the client for my recording anyway SCAM AVOID 0 5

Bad Support

They are not in it to provide best experience They don t care if you use your credits or not as long as they charge for them They won t refund if you have months of unused credits They ll just say sorry nothing we can do