Tetrosyl Reviews

Dry poor customer service

Dry poor customer service Two missing item in delivery Reported to Tetrosyl at least 4 times and they say driver is coming back to deliver tomorrow But their tomorrow never comes Also they don t send invoice that shows price they charged Avoid

Recommend avoiding this Group

Not surprised that they haven t claimed ownership on Trustpilot Very unprofessional company had a bad experience with one of their products from the Tetrion range Terrosyl group sent a polite email including substantiation never received a reply month later second email nothing Customer service and communication is on par with their poor quality products I guess

They operate an eBay company called

They operate an eBay company called spares world direct Couldn t even send the right track rod end for a Boxer which has only one fitment Wouldn t accept return and I was asked to pay postage Return address was to Tetrosyl

How has this place not been shut down

I ll keep this relevant 1 Managers didn t care at all about their employees even if they died 2 Managers didn t care for the wellbeing development or training of their employees Everyone is replaceable 3 The site is run like laurel and hardy and homer simpson are the directors 4 The site systems are archaic and receive little maintenance some of the machines are ancient and have not received any care for years 5 The pay structure is Minimum wage permanently for 95 of employees with no advancement opportunities 6 Safety is appalling and generally is a very dangerous site to work i e speeding FLT leaking product oil pipes shoddy electrics etc No risk assessments are drawn up for jobs and you need to reject work put forward from managers that contain clear dangers 7 Management ignore absolutely anything that you might discuss with them then they avoid u after I once seen a manager walk around the back of a building through mud to avoid a query regarding terms and conditions I asked a month before when he seen me approaching in the same official walkway 8 Even trainees and apprentices are left throughout their apprenticeships changing light bulbs or cleaning workshop stores just for something to do instead of receiving training Any enquiries regarding training to management are ignored 9 Some people here are ok but the longer term employees have developed a big attitude problem especially the older men because of how this place has ground them down over the years 10 I ve never seen the owner walking around any of his sites this is just a testament of how much he cares and this lack of due diligence trickles down through the ranks and its clear to see at all levels In conclusion stay clear or be prepared to develop a mental illness working here and to be very poor for the rest of your working life Thank You

Yes the placed order was available to

Yes the placed order was available to confirm my email and sent you the

ONE STAR IS TOO MUCH

ONE STAR IS TOO MUCH Rang to query an oil filter they sent out the girl on the phone useless and unhelpful told me to contact EBAY as they couldn t help me even though they supplied the part AVOID THIS COMPANY AFTER SALES USELESS

Who knew aerosols have a best before date

Attempted to use CARPLAN TYRE SLIK yesterday and it would not spray I Rang Tetrosyl today and spoke with David he tells me the spray has a shelf life of 36 months why don t they advise customers so they are aware of this and can check the date on the can to make sure it will work Not good customer service

If I could I would give them -10 on the

If I could I would give them -10 on the rating I would Joanne dymond is a joke she is head of compliants if I was that bad at my job don t think I would have one DO NOT BUY ANY PRODUCTS MADE BY THIS COMPANY car plan car gods demon shine I bought car plan no1 super gloss it is not good product stains the paint work and glass if you have the same problem use AUTOGLYM intensive tar remover it work after 2 to 3 uses hope this helps

Simply awful

Simply an awful company to deal with Zero customer service badly organised consistently send the wrong parts just terrible Avoid