Tfnclondon Reviews

Very good customer service

Very helpful customer service They responded to all my emails within 24h and even take back my return although the 14 day return deadline was already over

I couldn t recommend them enough they

I couldn t recommend them enough they were fantastic from start to finsish My sister order 10 dresses for her bridesmaids In January and one size was out of stock I emailed them directly and they was able to reserve the size for me and put it online ready for us to purchase We now have all the dresses ready for my sisters big day and the stress is over I wanted to send them a thank you gift for everything they ve done but they wouldn t let me but I get married next may and I will be certainly using them again to buy my dresses

The customer services team got back to

The customer services team got back to me immediately regarding an out of stock bridesmaid dress They were very polite and helpful - they checked the warehouse for me and allowed me to purchase the dress the same day which has been the best news It s wedding season so there is an issue with the stock levels but I couldn t fault the team they have been great and responded to me very quickly

Thank you for solving my bridesmaid emergency

Had an emergency with one of my bridesmaid s dresses right before my wedding Emailed TFNC they responded and kindly found me the size we needed in their warehouse there was 1 left and listed it for me to buy They then ensured it was posted out next day delivery so we received it in time Thank you so much for saving the day Oh and the dresses are lovely too

Thank you Robert

I was needing a size 6 of one of the dresses for one of my bridesmaids but anything under a size 20 was out of stock I emailed customer services who advised they re not due back in stock for 12-18 weeks 18 weeks would have been the week of my wedding so I was slightly panicking however the amazing Robert kindly found a size 6 in the warehouse from a customer return and waited for me to be available to then add it to the website for me to be able to buy-which I now have I am so so so grateful thank you Robert you have been such a lifesaver Would 100 recommend TFNC

The customer service for TFNC London

The customer service for TFNC London has been the best I ve ever experienced Nothing seemed too much trouble super speedy response over emails and I ve been really grateful with their help for extending a refund time period and for finding a spare sage green bow for one of my bridesmaids dresses Thank you for being amazing and helping out a stressed bride to be Best wishes Emma x

Fantastic Customer Service

Went above and beyond to help with an urgent order The customer service team were so helpful

Great customer service

Great customer service very understanding when I missed the 14 day returns window Will definitely use again and recommend to anyone looking for bridesmaid dresses

Amazing service and extremely helpful

Amazing service and extremely helpful in helping me to find a bridesmaid dress which was out of stock Thanks so much