The-chocolate-emporium Reviews

Claim

Hugely overpriced and nobody would ever have agreed to pay 90 for a few packets of Lindt chocolates and a basket Let alone nearly out of code chocolates

I ordered a chocolate hamper supposedly worth 89 before delivery that is out of code in a month and includes a chocolate Santa and two lots of marzipan chocolates I paid 40 for it plus delivery I absolutely cannot think who would pay 89 for this It isn t even worth 40 unless the little wicker basket costs 35 Would never trust this company again

Took my money and then blocked me

They took payment twice from my account for a 40 order and I never received a confirmation from them I chased this up with my bank who told me the payment had left my account and then followed up with Chocolate Emporium who claimed they hadn t taken any money and wouldn t be sending out my order They then went on to be incredibly rude to me and unhelpful and then blocked my number as I asked for them to refund my money Would avoid them at all costs - taking money from people days before Christmas

Ruined chocolates No replacement

Bought 3 large boxes of Lindt Kirsch batons at a reduced price due to the short date The chocolates are not good Lacking the usual abundance of kirsch All 3 boxes from different batches were affected I contacted Lindt who said it was due to storage or transport temperatures after leaving their chain Emporium won t replace them will only refund as they say the whole batch would be the same Yet they are still selling them and didn t ask for the batch numbers Avoid

I waited until I d used this site twice

I waited until I d used this site twice before writing a review At first I was a bit apprehensive because I couldn t find many reviews of them online but then I noticed they also had an ebay shop with good reviews so I took the plunge The site has a variety of chocolates from around the world and a pick and mix option where you can select smaller chocolates I ordered the pick and mix and some of the chocolate bars Delivery was quick and I was notified at every stage The chocolates came in a box and were wrapped in bubble wrap - very secure Another thing I was worried about was whether they would be in date as there was no best before info on the website but everything I got was in date varying by a couple of months to over a year in date I ve not tried them all yet but what I have tried was delicious

Excellent variety quick delivery

I m so glad I ordered from this place Some of the flavours I ve never seen anywhere else in the UK The delivery was really quick arrived 3 days after ordering The packaging was great I ordered the pick mix and it came in a clear bag with a bow on the top and their label on it so could happily order more and give as presents

Outstanding customer service

As regular ish customers we have enjoyed a great selection of chocolate not always available in the UK shops Always spot-on until our last order - checked our order a few days after delivery and found the wrong chocolate bars had been sent Contacted the Emporium late evening expecting a reply next day - not the case all resolved by Paul before 11pm the same night Absolutely outstanding no quibble resolution Thanks Paul we ll be back -

Brilliant supplier of chocolates hard

Brilliant supplier of chocolates hard to find in the UK Lovely presentation always well received for birthdays Valentines and Holiday season Many thanks

A Real Pleasure

I had a really wonderful experience with the chocolate emporium I ordered a bunch of Ghirardelli squares as a father s Day gift as chocolate emporium had them for a great price They arrived quickly really nicely presented in cellophane and well in date Thank you

Very impressed

My sister sent me the link for the website to get some pick and mix Lindt for her birthday We both love Lindt so I was soon dribbling over my keyboard You just add them in as you want and complete the bag when you are done with the options of adding gift boxes and personalised tags etc if requred Of course I had to do a 2nd bag for me They are a bit more expensive than the Lindt shops where you can get different flavours pick and mix but I must stress I got flavours here that weren t in the shops and I have never seen and it came all done up lovely with the tag for my sister s present I ordered just before 9am yesterday arrived today all well packaged to keep cool Very impressed It s my birthday soon I know what s going on my list

Excellent Service

I have used Chocolate Emporium a few times and I have been very pleased with their service every time I have not been able to find Lindt Dark Chocolate Thins anywhere in the UK except at Chocolate Emporium - reasonably priced and with a fast one day delivery as standard Chocolate Emporium has exceeded all expectations Will definitely use again Highly recommended