Based on authentic user experiences
Terence S
6730 reviews
N/A
6 months ago
Unacceptable
I had an eye test at The Eye Place and paid 80 for a luxury test Most tests are 35 or free if you buy with the shop The prescription turned out to be incorrect as when I got my lenses back from SpecSavers in Swiss Cottage everything was blurred SpecSavers kindly gave me a free test which discovered The Eye Place prescription was incorrect The SpecSavers eye test was actually better than The Eye Place eye test so don t waste your money I asked for a refund from The Eye Place or for some compensation for my losses and they refused and were uncompromising They didn t care that I lost a 130 by using their services Terrible customer support zero customer retention from me I will never shop there again I suggest everyone avoids this eye test
William Hawkridge
6730 reviews
N/A
6 months ago
Consistently Professional and Friendly
The Eye Place - Hessle repaired my glasses that had lost a screw promptly and without charge This is consistent with high level of service offered over the last five years
Debbie
6730 reviews
N/A
6 months ago
Could not have had better care
Could not have had better care I had a problem with my eye and after a very thorough investigation from Anaa was advised I needed to go to an eye hospital Anaa sent over letter and images to local hospital contacted them on my behalf and made an urgent appointment for me and kept me updated throughout Thank you so much
Mina Oberer
6730 reviews
N/A
6 months ago
The staff is super helpful
The staff is super helpful Beautiful selection Thank you
Lauren Spencer
6730 reviews
N/A
6 months ago
I had an eye exam at the Dore branch
I had an eye exam at the Dore branch and problems with my eyes were made aware to me that Specsavers had missed Definitely worth spending the money at an independent place like this as my sight through my new glasses and lenses is fab now