The-foldie Reviews

Scammers

I am seriously unhappy with this company I have been looking for good bum chest bag to keep my belongings save when travelling and honestly didn t have a clue that it will be made and shipped from China as it doesn t say it When bag came I immediately knew it is useless as it is weird shape and actually not secure at all as when you want to open the zip your stuff will be falling out I have contacted the company and asked for address where to send it back and money back To my surprise I was told I can have just 50 of it back and keep bag I didn t agree as bag is useless Just received another email when I was strictly told that only 50 can be refund as they care about environment What the hell Literally this company is scamming

Cross shoulder bag is too small to hold all necessary things

Cross shoulder bag is too small to hold essentials ie phone purse glasses car keys without it bulging about The offer of buy one get one free always says ending soon This is rubbish I kinda rushed order because of this and yet it s still on offer Do not pay 39 99 for one bag whatever There are better items on Amazon at much better price Finally it came late for a birthday present and is shipped all the way from china which isn t clear on the UK website

Read reviews Delivery times very slow

Still waiting over a week since I ordered to receive the item I would expect to receive the item with 5 business days Have now received shipping notification from ChinaAppalled as this company promote climate friendly delivery dispatch Very surprised that the item is dispatched from China and not held in stock in the UK You are not advised of this on ordering I would not have ordered had this fact been clearly communicated on the website Feels like company has over marketed the item and cannot keep up with demand Item if it ever arrives will be way too late as it was a gift and the person is now overseas travelling without the foldie I m sure she will survive without one like the rest of us have

Shocking lack of service for a low quality item

Wish I d read reviews on here before I ordered Like many others I had assumed it was a small business as that s what their website implies Only once my order was placed did I realise it shipped from China and instead of next day dispatch it took weeks to arrive in UK To add insult to injury the courier they used left the bag on my front door step on a busy street despite me requesting delivery to a neighbour as I was already abroad on the trip I d ordered the item for Luckily my property was not burgled despite the bag lying there for 2 weeks but it s a risk I shouldn t have had to worry about when I was travelling Contacted their customer service to be told they don t choose courier and I should contact Evri myself Not my issue They should have dealt with it Disgusting lack of service for a third rate bag I ll stick to UK verified companies in future Avoid Avoid Avoid

No response to emails regarding product fault

My order came but there was a product fault on one of the cross body bags the zipper closing was at the opposite end to the security clasp so could not be securely closed I have tried to contact Foldie over 7 emails but no response So despite promises of returns etc on the advertising there is no answer to an issue

Everything they tell you don t

Everything they tell you don t believe I placed a order 9 days ago bank shows payment taken no acknowledgement of order just notifications saying I need to complete my order I completed it and you got my money Website says E Mail us with any concerns or questions and we will respond within 12 hours not a word from them I have E Mailed twice no response Avoid them like the plague absolutely useless company on Foldie website it says 4 8 out of 5 reviews REALLY LOL

Well I think I will be joining others

Well I think I will be joining others It is an absolute minefield out there now when buying products and although mine hasn t arrived I don t think it will be any good when it does I haven t received an email or anything so can t even cancel order Morale of story check reviews before purchasing

Still waiting DREADFUL COMPANY

Placed my order on 28th September numerous emails sent Loved the idea of low carbon shipping China sadly it is now 15th October and no sign of my bags Dreadful company Will also remove negative posts off Facebook

The Returns Policy is Not Being Honoured

I am having a nightmare trying to return this item Although the returns policy says you can get a full refund they are only offering half the money I paid which is no good to me I am having to spend time emailing them and am not sorted yet