Theafricaspecialists Reviews

Highly professional team

Highly professional team with excellent customer service and great attention to detail throughout the process I had some specific requests to visit the further reaches of Tanzania and Nick and Gemma came up with an excellent itinerary which gave us the opportunity to stay in Dar es Salaam stay in three campsites in the South and visit Lake Tanganyika and Kigoma Through no fault of The Africa Specialist I had a small issue with an Air Tanzania flight One WhatsApp message to Nick and he was on it in five minutes and sorted it out Customer service I needed for my first trip to Africa I couldn t have asked for more I would recommend The Africa Specialist team to anyone visiting Africa

Tanzania Safaris Zanzibar Fanjove Absolutely Exceptional Service Faultless

The bottom line of this review is that The Africa Specialists TAS and in particular Gemma D Souza delivered an unbelievable level of personal service from first contact throughout our holiday and after our return to the UK This was not a simple holiday or itinerary and evolved over 18 months The end result was a 6 centre holiday in 1 Jambiani - Zanzibar - 7 nights2 Siwandu Camp - Selous Game Reserve - Tanzania - 4 nights3 Mwagusi Camp - Ruaha National Park - Tanzania - 4 nights 4 Nungwi - Zanzibar - 4 nights 5 Pongwe - Zanzibar - 4 nights6 Fanjove Private Island - Tanzania - 4 nights Gemma arranged 12 flights international domestic all transportation to from airports including assistance when transferring between terminals in airports all transfers to and from our hotels and all hotel bookings Everything was flawless - not a single problem delay or misunderstanding at any point The service even included the safe storage of our non-safari luggage in Zanzibar during our safaris We have never experienced a level of service like this before where we literally felt as if Gemma was holding our hands every step of our journey When we first contacted TAS we had never been on safari before and needed advice and guidance Gemma took time to understand exactly what we wanted and needed and shared her personal first-hand experience with us Gemma has visited and has stayed at every location accomodation and was even able to recommend specific rooms in each accommodation - which she then secured for us Every contact with Gemma was actioned immediately and professionally - including a flight booking that needed changing whilst we were on holiday due to an oversight on our part not Gemma s Gemma s enthusiasm for Africa is contagious she has considerable knowledge of Tanzania Zanzibar and Fanjove and delivers exceptional customer service at all times Gemma is a credit and an asset to TAS Recommended 100 without hesitation Five stars is not enough Gemma deserves ten starsThank youDavid Lorraine

The perfect honeymoon

The Africa Specialists were a brilliant choice to help plan our honeymoon in Tanzania and Zanzibar After muddling through some rather over priced and confusing itineraries from other agents it was a relief to speak to Gemma who was clearly an expert in the area and gave clear and excellent advice based on our budget and what we wanted to get out of our trip We felt we were in competent and safe hands from start to finish down to phoning from the airport to ask about plug adaptors Gemma was very patient friendly and quick to respond to all our questions and requests with a very personalised service The places we stayed were exceptional Roho ya Selous and The Palms and we felt it was all excellent value for money without any hassles It was the perfect honeymoon thanks Gemma

The agency was very responsive and

The agency was very responsive and tailored the package to our requests nicely Not cheap arrangements but excellent proposals that were submitted

Tanzania Safari

I have just returned from a 10 day safari to Ruaha and Katavi National Parks in the south and west of Tanzania that was organised by Gemma at the The Africa Specialists Deciding on which lodge or camp to stay at is clearly a key part of the planning process so Gemma s first-hand knowledge experience and advice makes that process so much easier and more enjoyable Nothing is ever too much trouble so what you get is a very personal responsive and high quality service This is a pretty competitive marketplace and I have used other agents for quotes and information but for me nobody comes close to offering the professional service you get from The Africa Specialists I am now traveling quite a lot to East Africa and quite simply won t use anyone else I have absolutely no hesitation in giving them and Gemma in particular my full recommendation By the way if you are looking for somewhere slightly off the beaten track then a few days in Katavi National Park is the place to go Although it is a bit of a trek to get there it is absolutely worth it Not many people venture that far so you really do feel that you have the place to yourselves The park is quite beautiful and the game viewing exceptional so well worth a visit

ruaha and Selous safari

Gemma was so accommodating and an excellent source of information for our trip to Tanzania She did a great job selecting the right places that we wanted to stay We actually met another couple in Ruaha whom used the same travel agent and loved her too We had an amazing time at both our places of stay in Ruaha Mwagusi and Selous Roho ya Selous We highly recommend Asilia properties as it definitely has more of family feel We got to see two leopards in Ruaha a pride of lions eating a buffalo and plenty of animals In Selous we did flycamping which is an amazing experience Selous is very beautiful as far as landscapes has a hot spring and we got to see a rare sighting of a honey badger My wife and I cannot day enough great things about Gemma and our places of stay

Great suggestion in places to visit

Great suggestion in places to visit Rapid feedback Flawless organization

Perfect holiday at short notice

Despite arranging it incredibly last minute it was the perfect holiday eactly what we wanted and so much more We especially appreciated how smoothly it all ran from the moment we left the uk until the we arrived home everything linked up perfectly and was zero stress for us Thanks Gemma

The Africa Specialists - Tanzania holiday October 2019

The Africa Specialists provided some excellent advice and guidance on our holiday to Tanzania and Zanzibar including our Safari in the Selous Game reserve Gemma our adviser was also very attentive and helpful We will be using the Africa Specialists again