Thealexatravel Reviews

Scammers

When I googled the number for Brussels airline this number came up they had obviously paid to be the top search response and on the call they posed as brussles and affirmed me they were part of the sales team I called Brussels after dealing with these scammers and they confirmed they are no affiliation to them so I cancelled my card immediately and luckily I wasn t charged and Brussels resolved my problem for no cost

Rip Off merchants

Spent all day looking for flights to required destination on a tight budget and with limited time to book it Thought I had come across alexatravel as in Google s Alexa service Did not know they did flights But as it s a legit brand thought I d give them ago Right Went through all the palaver for about the hundredth time of filling in the destination outbound inbound travel dates no of passengers etc etc Found flights at a really good price Went to live chat to book them only to be told that promotional prices were no longer available as all sold out Go back to site to see if I can book alternative dates only to find the same Promotional prices pop up again and are still showing availability for the same dates as was told were sold out Why are they still showing up if they are not available Googled them to see if legit THEY ARE NOT Scammers Nothing to do with Alexa Wasted time effort when i could have been researching a legit site

DO NOT GO NEAR THIS LOT

DO NOT GO NEAR THIS LOT - ABSOLUTE SCAM WHO HAVE FOUND A WAY TO HACK CALLS TO AIRLINES NEVER MORE IMPORTANT TO BOOK THROUGH LEGITIMATE AGENTS

This company is a scam company I paid a

This company is a scam company I paid a round trip tickets for 4 people to send me the ticket they asked me to pay extra 2000 pounds to agreed price I refused and to get my money back I paid a solicitor to fight them I still lost 500 pounds Please don t trust them

Con artists offering payment service where none exists

Thought I was dealing with official Turkish Airline agency but NO they are an independent bunch who short circuit your enquiry to get your business and basically convince you to pay extra charges that turn out to be what should be free of chargeDEAL DIRECT WITH TURKISH AIRLINES or you will be out of pocket for no reason

The worst travel company It is a SCAM RUN

The worst travel company I have ever come across I have been scammed a very large sum by this company I called the airline directly and they confirmed the company scammed me They also stated they have not received any payment from Alexatravels Honestly I was so upset it s the pandemic and they re still scamming people The airline advised me never to go through them again as they ve had multiple complaints against the same company

Worst company I have ever heard of

Worst company I have ever heard of robbed my money and said they were Turkish airlines I will never use them again ever I have been chasing for days my ticket everyday they promise me but nothing happens Charged me 100 for changing i in my name they are thieves so do not use

Scammers scammers

Scammers scammers Avoid Avoid If I could would give 0 stars I was scammed out of 375 pound I thought I was talking to someone from Qatar Airlines my call had been transfered to a guy supposedly called John he led me to believe I was still talking to a Qatar Airlines representative at no point did he let me know I was actually talking to someone from a Third Party travel agency I was coerced by this person to pay 375 originally he asked for 450 I was told whilst making a transaction for my original flight the price had increased and If I didn t want to lose the flight I needed to pay more money At this point I didn t realise my bank had refused the full payment for flight 1811 thank god they did John continued to coerce and bully me into paying the extra money Against my better judgement I paid the 375 I was so scared I d lose all the flight money After they received my money John requested I pay full amount for a flight they had on hold for me when I received money back in my bank I didn t feel comfortable about the situation so I read reviews on Alexa Travel and realised I was just one of many who d experienced similar scam issues with this company It was only after I confronted John and raised a dispute about the 375 supposed holding fee and flight price that they owned up to being a third party company They refused to refund my money claiming no wrong doing I ve contacted Watchdog requesting a full investigation into this company I have also contacted my bank regarding fraud Think carefully before having anything to do with this company I have nothing to gain by writing a false review so please take heed and believe the reviews you are reading about this company being scammers Ask yourself one question if so many people have claimed to have been scammed why am I even contemplating booking flights with them am I prepared to take the risk of losing thousands of pounds The few positive reviews do not detract from all those people who are telling you it s a scam Use your intuition don t risk losing your hard earned money with these fraudsters They will take your money and leave you high and dry

Indian call centre scam - AVOID

Indian call centre scam Charged me 100 from my card then sent me a dodgy link via email to complete a second payment Avoid like the plague I stupidly gave my long card number out and the CCV and these c nts charged my card fraudulently saying they re amending my flight details Upon seeing this page I hung up and had persistent call backs from various numbers and I immediately got my bank to send me a new card DO NOT GIVE THEM YOUR CARD DETAILS