Thebadgecentre Reviews

I will always use this company

The ordering process was easy simple and quick The process and delivery of my order was also done very quickly The product was PERFECT I am very very happy with the service

Excellant

They were perfect and as described thankyou

Have placed order and heard nothing

Have placed order and heard nothing for best part of 3 weeks Email requesting updates last week not been answered so requesting a refund No idea if order been processed is on its way or has got lostbut either way I am out of pocket for 500 and have no badges to show for it and no explanation

Terrible service

Terrible service Ordered badges 3 weeks ago and they still haven t arrived I have emailed twice to find out when they will be dispatched and had no reply No answer on the contact number either

Incompetent can t ship and issue refunds correctly

Terrible service can t design a product and ship it out Then can t issue refunds correctly first one was unsuccessful had to chase that one up myself They sent me a second one according to them last Saturday 7 days still not here I m very annoyed with the badge center now where I ve had to get citizen advice and trading standards involved because they simply are incompetent and wasting my time no checking online banking and sending them countless emails When the first refund didn t go in they could of easily bank transfer my second refund to slow the delay and make sure I got it and not like the first time but they didn t They are really doing my head in now Do not use at all cost

Order not fulfilled

I placed an order for some simple text-only badges but no badges were sent I waited four weeks When I wrote to ask where my badges were a refund was issued No explanation No apology I wrote again to ask why and thus far my email has been ignored

Deadline missed Lost a client

Clicked on a product to order Selected Dispatch in 5 working days Basket stated Dispatch in 5 working days Checkout stated stated Dispatch in 5 working days Order placed and payment made Confirmation email stated Dispatch in 5 working days Received email 5 working days later stating ORDER SHIPPED Order arrived 8 days later When I complained I was told the shipped email had been sent in error because of the way their system works and that I should have read the T C s on a separate page of the website and that it was all my own fault When I pointed out I could have contacted them to work together to ensure my deadline would have been met if I d known it hadn t really been shipped their response was it wouldn t have made any difference because we wouldn t have got the order out anyway This was back in November and the client has never given me any more work after I thoroughly embarrassed myself after promising they could have their badges for selling at an event I work with a lot of printers and incentives companies but I have never received such bad service as I received from The Badge Centre

Unresponsive customer service

Badges not arrived in time I tried to arrange pick up as I thought delivery might take too long Company totally unresponsive on phone online enquiries form and email Total waste of money as badges if when they do arrive are now useless Maybe an answer phone message or auto email response advising you were closed would have been helpful Even more unlikely to recommend your company following the tone of your response