Barber Supplies Equipment Store The Barber Plug Supply Co
Based on authentic user experiences
Al Lopez
6730 reviews
N/A
4 months ago
Was my first time ordering trimmers
Was my first time ordering trimmers from them and I received the products I was happy but as soon as I opened the box and looked on the back part of the trimmer blades it was missing one screw in total the product was to have two screws on the blade area but this item only had one screw on the blade I contacted customer service but no response it has been two days since I sent an email due to the fact that they do not have a phone number to contact Will not be shopping here at this business again
Gabby
6730 reviews
N/A
4 months ago
Worst company ever
Worst company ever Never got my products and never answer my calls Scam Buy at your own risk
Nicolette Losh
6730 reviews
N/A
4 months ago
BEWARE SCAM
BEWARE Placed an online order 10 days later my order has still not been fulfilled or shipped I contacted customer service after three business days and they told me I needed to wait 3 to 5 business days for the order to be fulfilled which I did There was no movement I contacted customer service again It was told I need to wait another 3 days to see if anything happened Another three days passed and nothing happened At this point I requested to cancel my order because they could not give me an any explanation as to why my order wasn t being fulfilled and I had to purchase items elsewhere due to a time constraint They ignored my request until I disputed the charge then told me l have to pay a 45 restocking fee for items that were never taken from stock for an order that was never fulfilled I even tried to edit my order via their option to do so on the website but my email and order number can t be found The storefront may be good i don t know I do not live in the area and l ve never visited But online is definitely a scam I wish I would ve researched more before placing my order I now see I am not the only one this has happened to online
Alex Nguyen
6730 reviews
N/A
4 months ago
I ordered 3 boxes of razor blades and
I ordered 3 boxes of razor blades and was shipped only one I understand mistakes happen but I was stunned by the delaying obfucation and lack of accountability the representative gave me when I contacted The Barber Plug How hard is it to simply ask the shipping department if they made a mistake and to rectify it Instead they wanted me to send pictures of the shipping list which wasn t included in the parcel I did send photos of the parcel which clearly showed it only had room for one unit not three I regretfully am having to dispute the transaction with my bank for the 2 missing units Dumb This should have been a quick oops we made an error and we re fixing it But nope
Devante Sanders
6730 reviews
N/A
4 months ago
Loved my shopping experience
Loved my shopping experience
Barber Girls
6730 reviews
N/A
4 months ago
many choices
the site has many options of clippers to choose from which made my decision super easy