The Bike Factory | Buy the latest bikes & equipment online or at our Chester shop
Based on authentic user experiences
g day
6731 reviews
N/A
8 months ago
Super easy to deal with
Super easy to deal with Sol helped me on FaceTime with a couple of questions on putting bike together which was fairly easy Great shopping experience
Joannie Taylor
6731 reviews
N/A
8 months ago
Absolute outstanding service
Absolute outstanding service bike was delayed via parcel force they chased this up constantly for me best price for the e-bike I was after Bike was well packaged Thanks guys
Alexis William Housego-Woolgar
6731 reviews
N/A
8 months ago
Very helpful good communication
Very helpful good communication purchased e-bike through cycle to work scheme Overall happy would use them again
Pauline Hamilton
6731 reviews
N/A
8 months ago
Excellent service
Easy to orderKept updated by The Bike factoryDelivers very quickNo complaints and will buy from them again
C Starkey
6731 reviews
N/A
8 months ago
Absolutely brilliant service
Absolutely brilliant service from the moment of first contact to picking up my bike at Chester Extremely helpful staff totally professional and very friendly The bike rides like a dream Thank you to all the staff My go-to cycle shop from now on
Malc
6731 reviews
N/A
8 months ago
Great easy buying experience for my Son
Great easy buying experience for my Son bought a highly reduced rim brake version of the Trek Domane Pretty light already and low maintenance of rim brakes suits my 13 year old son
Adam Cook
6731 reviews
N/A
8 months ago
Superb Customer Service
Had a very pleasant experience with The Bike Factory All communications were prompt and thorough Bike was well packaged and arrived on time I did have a small issue on arrival that was dealt with very swiftly and to my satisfaction I would not hesitate to buy another bike online from this company now having had this fantastic experience Buying a bike online can be daunting but the Bike Factory gives me complete confidence in their ability to supply well setup bikes
Liz Donovan
6731 reviews
N/A
8 months ago
Cycling helmet purchase
I bought a cycling helmet from The Bike Factory It was a colour that was quite difficult to find so I was really pleased they had the colour and the size It was delivered earlier than expected and in perfect condition
stephen pugh
6731 reviews
N/A
8 months ago
Easy to use website and fast delivery
Easy to use website and fast delivery service and we are very happy with the bike Just hope for some better weather so we can try it out a lot more but so far very good value for money Plus the e-mails have always offered help if required
alan jones
6731 reviews
N/A
8 months ago
A bargain price and a hassle free transaction
Easy transaction from beginning to end bike delivered in 1st class condition less than a week from purchase to delivery and that included a weekend Only the bars and pedals to fit and it was good to go