Thebookishshop Reviews

Great products absolutely terrible company

Not only are their shipping seats horrendous I m talking 6 months on fulfillment but their customer service is straight up rude I wrote them asking why they sold 100 of their stock on an item that was a members only pre-order so when it opened for general sale it was already sold out Their response was basically sucks to be you pay us monthly to be a member and you won t have this issue

Worst Shopping Experience Deceptive Customer Service

I just had the worst shopping experience of my life with The Bookish Box Their so-called customer service boasts about being customer-focused and empathetic but the reality is quite different Not only did they resell my copy to another customer but they are refunding me only half of the amount I paid It s a complete scam How can they claim to be customer-focused while blatantly disregarding the legitimate concerns of their customers Their refund policy which doesn t even cover the full amount spent is unacceptable I strongly advise everyone to never buy from this site again as they clearly don t care about their customers It s a disappointing and frustrating experience and I wouldn t wish this on anyone Avoid this site at all costs

Horrible policies fulfillment for cute products

Cute products but horrible shipping return I ordered Nov 6 to get present for Christmas It said 4-6 weeks Past six weeks and now I get this when I reach out to say cancel since past the window of time Our fulfillment team works Monday through Friday meaning the 4-6 weeks do not include weekends Since you ordered on November 4th your 6-week mark lands on January 2nd Are you kidding me And I can t cancel it unless they announce that they are past the time Good luck ever getting your order I did carefully read everything and I should ve had my package shipped last week even at the latest latest They won t let me cancel it and never said this weird way of counting weeks First time I followed up they said they weren t late until Dec 15 This new message came when I followed up after the 15th to cancel because late they say that s the only way you can cancel if late but they just keep changing the policy on when my time is

Ordered gifts for my daughter for

Ordered gifts for my daughter for Christmas and am still waiting for my order to ship I have recently read many posts and comments from unhappy customers who have been waiting for subscription orders for up to 6 months I was testing out the shipping times and process before I subscribed by placing a regular order first and have definitely decided that they will not get another penny from me The whole shop seems like a scam and very few if any people get their orders I ll be doing a chargeback on my order Take my advice and don t give this shop your money They clearly don t give a crap about their customers and need to stop taking orders until they are caught up on orders Having to wait 6 months for an order is theft and beyond ridiculous

This is the worst run business I ve

This is the worst run business I ve ever seen Not only are the products WILDLY subpar to other book boxes the customer service is non existent and you ll pay for boxes for 6 months to a year before you ever see one It is May 26 2024 and I do not have a box I paid for on November 20 2023 Continuing to pay for this box is not worth it and I finally decided to stop enabling a horrible company and have taken my money elsewhere

You re probably never getting anything

I was given the email to activate a box subscription in early April for the March box It is now July and I haven t received ANYTHING I have 3 pending boxes in which they keep pushing back shipping dates stating they will get to it after February boxes shipped At first it was late May then early June then late June and now the boxes will ship in July I have a feeling I am never getting anything and I wasted so much money I will be contacting the BBB by August 1st if nothing has been received for a formal complaint

Truly shocking company

Truly shocking company Pre orders not delivered money not been refunded tho they state they have They steal your money Awaiting on three months of subscription books but delivery dates keep getting pushed back Customer service keeps promising they are sorting things out but never actually do anything Do not touch this company

SCAM

I ordered a special edition book from them 11 MONTHS AGO they kept promising me new estimated deliveries and never kept their word once it did get sent out after almost a year i was on vacation and couldn t be there to receive it so it got sent back they only want to partially refund me and i wasn t okay with that so i sent back and email and they haven t been responding ever since then DO NOT ORDER FROM THIS SHOP UNLESS YOU WANT TO GET SCAMMED i m going to wait a little longer and then involve lawyers because this is highly unprofessional especially since i m not the only one never going to order from them again

Bookish box is a SCAM

I have literally paid for two boxes so far they have sent nothing I waited months on their wait list They continue to take money out of my bank account and don t actually ship things They have lied countless times and say that all orders placed by a certain point has already shipped which is a lie because nothing has been shipped it even shows unfulfilled on my order history The bookish box is a scam and I don t recommend them to anyone I will be discontinuing my service and going to a different monthly box that actually sends out boxes