Thebournemouthvilla Reviews

WARNING DO NOT rent this house and be

WARNING DO NOT rent this house and be CAREFUL about any others advertised fortis villa fortis house we originally tried to rent another one for the weekend which was fully booked probably just a lure so we were led to the Bournemouth villa We were sceptical but rented it in the end purely due to our parties head count and worried about places booking up due to covid When we arrived the property was in a disgusting state There was a dangerous broken window boarded up windows stained floors cobwebs it was unclean there was an awful smell sheets were not put on the beds due to covid and even some of the sheets provided for us to put on did not fit the beds there were flies dust there was damp the list goes on The kitchen was tiny for the house and it was not fit for purpose A private chef confirmed this There and was no one there during check in for us to speak or do an inventory with Luckily we took some time stamped photos just in case and cleaned the place up ready for our guests A few days after departure we had an email to say we incurred damages for a broken window at 450 and that this will be taken from the credit card on file I wonder whether this is something that is tried every time by the owner that they need to carry out emergency repairs for the next guest This is a disgusting claim this window was clearly something not rectified before our arrival and something the landlord is attempting to blame on us and probably groups before us I am not sure how they can get away with this but I would just like to warn others before booking - please do not book this house

Steer well clear of this property and

Steer well clear of this property and any others the owner has such as Fortis house I had the misfortune of staying at Fortis House a few years ago for a friends stag do and the place was filthy Food was found behind curtains the stairs were broken upon arrival which we were charged for and lost our deposit Shock However fast forward 2 years and I booked a beautiful huge Italian style mansion for my own stag do Unbeknown to me at the time he owned this too After paying everything up front as per the terms he then proceeded to simply try and con me and 17 others out of our money telling us we could no longer stay in this property due to made up new covid terms and instead said we had to stay in this dump I read online that he had tried this trick with others and when I tried to resolve it amicably I was ignored for months on end received abusive emails when he did respond and he ignored every single call I had ever made to him For those that were are in a similar situation to me and can t get their money back it took a while but I took him to court and obviously won I urge anyone who is having issues with this man to do the same He has a history of conning people out of money and a quick google search will show you the type of person you re handing your money over to Remember these are privately owned property rentals so you have very little protection If anyone is still thinking of booking his properties good luck you ll need it

Fortis House - AVOID

Stayed at Fortis House after renting through the villa directly They accused us of breaking the staircase and are now holding the deposit without any evidence They have tried this same scam before and I have received multiple abusive emails from Max When we called him out on his previous scams he stopped replying We are now having to start legal proceedings to get the money back Horrible customer service I d advise you to NOT book Fortis House or The Bournemouth Villa Max seems to own quite a few properties so be careful Also do not be fooled by reviews on booking com or AirBnB It seems as though he only scams people who book directly with him as they cannot leave a review on the aforementioned websites Conveniently the official review page on their site says coming soon but this has been the case since early 2024

Bad experience - not recommended

Accommodation and facilities needed much improvement generally very tired It needs new mattresses as all were uncomfortable with the springs being felt Two of the showers were partially blocked leading to potential flooding and another shower door was permanently jammed open The pool table had only one bent cue Limited kitchen equipment The garden was not appealing and overlooked by someone living in the basement We had a great difficulty getting our deposit returned and have only just achieved this following court proceedings Not recommended

Appalling property - do not stay here

Appalling property avoid at all costs Booked for a large family get together and honestly it was grim Dirty smelly dangerous and uncomfortable beds I ve stayed in nicer hostels for much less money Considering the extortionate sum charged for two nights the owners should be ashamed of themselves And then retaining our deposit for months until court proceedings had to be started which seems to be a bit of a pattern from other reviews - I honestly would call the owner a criminal

Fortis House Fortis Villas

Fortis House Fortis Villas Absolutely disgraceful customer service The house was dirty with uncomfortable beds that have seen better days The outside bins were over flowing on arrival with rubbish around the property The kitchen equipment was limited and the oven trays didn t fit the oven The pool is not heated and full of grit at the bottom The hot tub isn t cleaned properly either The pool table needs reclothing and needs new cues the bandit was broke too We did an ingoing inventory with photo evidence time date stamped we left the property immaculate cleaning from top to bottom and left it in far better state than when we found it with video photo evidence Max has avoided replying to emails when requesting our deposit back This guy is a pure scammer and a criminal We have a lot of connections and will be taking this matter to court Avoid this property at all costs