Thebrick Reviews

I love shopping at your store

I love shopping at your store I just bought a mattress We were served by your sweet consultant Jessica BShe was very kind and helpful In today s customer service it s not often you find a person ready and willing to serve Your store is very lucky

Thank You to The Brick at Calgary

Thank You to The Brick at Calgary Deerfoot Meadows Your service and help selecting a couch rug and microwave was greatly appreciated Prices were affordable and delivery service was prompt and friendly

Awesome Customer Service at The Brick in Grande Prairie ALBERTA

My husband and I were shopping around for new Bosch Appliances tired of always fixing Samsung We had some quotes from other places We walked into the Brick in Grande Prairie Alberta and everyone was super friendly and knowledgable We got some prices and then showed them the competitors prices and the Brick match it and plus Bosch had a deal with buying 3 or more appliances We were satisified with all the prices we made a deal Ordered beginning of February had all my appliances by April 5 we were not in a rush but we were understanding of the shipping delays but it turned out it wasnt too long to wait Since we purchased our appliances we have gone in again to make more purchases The brick was great at price matching and always wanting to please the customer Thank you for the great customer service A big thank you to AJ and all the staff who went above and beyond for us We will definitely come back

Excellent Service and especially the

Excellent Service and especially the support provided by Miss Simranjeet Sandhu in handling the issues related to The brick installation team which is actually a very horrible experience These guys are actually the most useless skulk slouch and kaamchor peoples when they came for assembly of bed and installation of stove I even paid extra money for installation and removal of stove but these suckers denied to remove the stove Please see the attached receipt of payment Despite all these useless people around one person was always stood besides me and helped me to navigate through the system and always felt sorry for what these delivery installation and assembly people would be doing Thank you Ms Simar for your support -

Moe at the Beacon Hill Store

We were not happy with a recliner we recently purchased We went into the store to discuss our options and were fortunate enough to meet Moe who went over and above to make sure we were satisfied We could not be happier Thanks again Moe

I never write reviews because I have

I never write reviews because I have had a bad experience with a company with whom I trusted their reviews and turned out badly My washer and dryer broke down so I did my research and found the best price at the brick north Edmonton The whole experience was amazing because of Shari Beveridge I told her my situation I am a single mom of 2 boys and one income and just a couple of weeks past Christmas She helped me out with getting the best deal for me I mean she really went to bat for me with her manager She is a very genuine woman She really helped me out of a tough situation If you really want great customer service and knowledge of products I really hope you trust my review she is the real deal Thank You Shari

Staff at Sunridge Location

This is the first time I found The Brick staff at the Sunridge location to be friendly and helpful Each time they are useless and not willing to offer any help The staff named Veena Omar at the customer service desk was very welcoming and assisted in our paperwork for our returns We have been at the location twice and all the customer service persons at the desk have not been helpful If it was not for Veena Omar I would give The Brick zero rating The five stars are for Ms Omar

Excellent service

I was dealing with a young lady named Mary I called because I was making an order and I thought it would be much easier if I call and lo and behold Mary helped me with everything to buy the box spring and the the legs for the box spring Mary thank you so much for helping me I couldn t have done it online without you you are very kind and have a very nice voice that means you have a very nice smile thank you again

Bonnie at the upper James store is the

Bonnie at the upper James store is the best customer service rep I have been blessed to have Her knowledge of the inventory is fantastic As usual got what I wanted Quick and efficient The Company needs more Bonnie s working for them