Based on authentic user experiences
NinjaDaddy
6732 reviews
N/A
5 months ago
Do not Recommended Terrible Service
This business has time to do Instagram posts but does not have time to email back a customer in need Their customer support is shocking I have contacted them by text message by phone call and by email from their website contact form and their lack of response is shocking I like to support small family-run businesses however this is horrendous and I can t support such an outfit This company seems more interested in the public image than in doing its job properly which is such a shame The brownies were dense and soggy I paid for gift wrap and did not get gift wrap and the message in the box was smudged They do not follow the Natashas Law they provide no ingredients with the product and I suffered an allergic reaction they give a QR code for allergens which is simply not good enough by legal standards or ethical standards Unfortunately I do not recommend this company Dear Trustpilot we have an order number to verify a real sale
Mike Jones
6732 reviews
N/A
5 months ago
Delivery date not met
Delivery date not met No email responses Not recommended
Megan
6732 reviews
N/A
5 months ago
Absolutely shocking
I tried to support this business and they not only didn t fulfil my order but I had to send 3 unanswered messages asking where it was and if I could be refunded I waited 4 weeks for my refund to be issued and did a lot of unanswered chasing still haven t had any communication still no brownies for my friend s birthday no apology or explanation These people have no idea what they re doing when it comes to running a business and the way they ve treated me as a customer is appalling Save your money and go elsewhere
Samantha Tanner
6732 reviews
N/A
5 months ago
Terrible Terrible service - birthday brownies never received
I ordered a box of brownies for a friends birthday for delivery last Wednesday and they never received it When I tracked the order the box of brownies was sent back to the shop I have tried contacting them via email Instagram and messenger and I have not had any response I also haven t been refunded Utterly awful service and so disappointing that my friend never received them
KB
6732 reviews
N/A
5 months ago
Brownies never received despite being
Brownies never received despite being charged