Theburnershop Reviews

Customer service totally unresponsive

dresses do not match the pictures at all some rubbish will be sent where the price is not nearly right

Disappointed with Product Quality and Customer Servicechased several clothing

The reason I am writing a poor review is because I haven t received any of the items yet Are they still in transit

Product hasn t arrived nor even been shipped after 10 days

I recently purchased several clothing items from The Burner Shop expecting high-quality products as advertised Unfortunately the experience has been deeply disappointing The materials of the garments were not as described on the website instead of the advertised cotton polyester blend I received items made almost entirely of polyester and elastane This was not only misleading but also resulted in garments that lacked comfort and breathability Additionally the overall quality of the products was subpar The clothes felt unnatural against the skin and one of the shorts I purchased shrunk significantly after the first wash rendering it unwearable When I reached out to customer service to address these issues my complaint was initially ignored When they finally responded the resolution offered was rigidly tied to a 14-day return policy which did not seem to accommodate the misrepresentation of the products sold Despite my efforts to resolve the issue amicably further communication was met with silence I am left with no choice but to warn potential customers through this review The lack of accountability and flexibility in customer service combined with the poor quality of the products suggests that The Burner Shop may not be the best choice if you are looking for quality and reliability

I have emailed this company three times

Bought this product over 10 days ago and not one word from the company When I click on the tracking link that appears in the order confirmation there is no information and shows that the item hasn t even been shipped yet I ve emailed the company and zero response I allowed 2 5 weeks to receive this item and now I won t have it for my event Hugely disappointing

I never been treated like that as a

I have emailed this company three times about an item that was refunded to my account Each time I have checked the website the item still shows that it is in stock I requested to have this item to be shipped and I also mentioned that it doesn t matter as to which style because three are listed showing all are still available but no one responds The website says they would get back to you in two business days and it has been several business days without a response

I was disappointed with my experience

I never been treated like that as a client Definitely this company is a scam They just still your money Almost one month after I never received my order There is no way they don t answer email or instagram They must disappear from the market and let honest people work There is so many great artist and designer wants to work honestly but not them

I never received my order

I was disappointed with my experience at theburnershop com The items they sell are just Chinese products that you can easily find on AliExpress or Temu for a fraction of the price Not only that but the shipping and delivery times from those other sites are way faster You re basically paying extra here for a bit of curation they ve done with third-party products but it s not worth the markup I wouldn t recommend buying from here when you can get the same items elsewhere for much cheaper and quicker

Worst scam website

Worst scam website