


Based on authentic user experiences
Steven-paul Strawhorn
6730 reviews
N/A
7 months ago
poor service
Terrible service Seems like they don t want to talk to you when you re in a time of crisis Purposefully disconnected because they didn t want to talk Left feeling much worse than when I started off Needs closing down before someone kills themselves
Miss Laura Tomlinson
6730 reviews
N/A
7 months ago
I won t be calling again
poor service seem more interested in how many famous people they have supporting their site than they do about actually helping anyone
Phil Mich
6730 reviews
N/A
7 months ago
I am RAW with Rage at the first time
I won t be calling again I wasn t told it was only a 20 minute call firstly I talked and was really anxious but didn t feel supported by the person I heard noises of the headset moving and asked about this and they said they didn t move it It felt triggering to me since I m gaslighted by my family and this felt very much like that After I finiished talking she said she had to leave it there I felt worse than when I started the call and didn t feel supported at all The women needs training in how to talk to people going through crisis
Gabriella
6730 reviews
N/A
7 months ago
Appalled by this service
I am RAW with Rage at the first time experience after seeing an advert by OMAZE and the millionaires homes that sell tickets to enter with the one off chance of becoming a millionaire overnight I really believe it is something that OMAZE for a start should open its own investigation as to who CALM is And why they are praising themselves by donating 6 figure sums to a puppet charity I ask you to look at thier glossy website They do not mention the factual truth of what they do So I will inform you as I was repeatedly told by thier support phone line We don t not provide named support operators We are only here to inform you of other organisations and to listen to you We only offer you 20 minutes before we will close the call down I ask you to then put yourselves into the shoes of others like myself who are chronically ill with not just mental health bit also complex physically needs too I am determined today to bring thos organisation to the Charities Ombudsman Services and seek them to now investigate what I can only describe as a Scam and an outright TRAP in trusting your sanity and integrity to these cold as ice phone operators I agree and must stress as others have expressed CALM is DANGEROUS and a High Risk to those with chronic health needs and i would suggest you do everything to AVOID calling them The truth of CALM is they are a puppet charity pretending to save and rescue ill people by hiding what they actually do What they do may be beneficial to those just starting to deal with MH issues but definitely not those with long term and chronic health needs And I cannot over emphasise that by turning to them it may have a devastating immediate effect on your mind and thought patters mared by negativity I challenge thier cold policies of their people taking your call being nameless They claim it s for security and safety I don t accept that at all I ask thier Founder if he himself is aware of how vulnerable people are being talked down too by thier staff and causing waves of confusion alarm and a deeper sense of distress Please be careful you have 1 chance at life and you are valued Stay Safe fellow sufferers and never give up on yourself Know who is No 1 and never accept 2nd best from inferior organisations like CALM
Hannah
6730 reviews
N/A
7 months ago
Don t recommend
Appalled by this service Absolutely no help at all What s the point of the chat if they can t help you find much needed services that can help you not end your life I kept saying I needed help finding alternate housing due to a dangerous neighbour and my ptsd as I was afraid the situation would spiral and lead to me being suicidal They kept saying they couldn t advise I d also explained I d reached out to my local crisis team who were useless They also wouldn t even talk through my feelings Made me feel even worse
Aidan Ducker
6730 reviews
N/A
7 months ago
Agent told me to end it
The worker sounds like robot and reply so slowly and doesn t sound like they care about me at all disappointed Why make a service to help when you don t wanna help Seem like there s only one person anwyays
Shane Hall
6730 reviews
N/A
7 months ago
Awful and dangerous
Awful and dangerous Calm has become dangerous and useless if you re not suicidal then forget it This will ironically cause more suicides talking is extremely important and Calm was great then you could off load your worries