Thecarpetgiant Reviews

A great place to get your carpet from

A great place to get your carpet from We have ordered and paid for our vinyl carpet it was delivered and fitted no problem As soon as I run a Hoover over it I have noticed some piles are longer then the others and they are easily pulled out I have contacted the Carpet Giant their area manager Sean came around he then reported the issue to the manufacturer who asked for an independent review The manufacturer then admitted the fault and the carpet has been replaced If it wasn t for COVID-19 outbrake it would all happened much quicker but I still can t say anything bad about the Carpet Giant as they have been outstanding in their customer service and their work

Yate Branch

Yate Branch - Staff friendly and helpful competitive prices

Carpet Giant Yate - Won t go anywhere else

Carpet Giant in Yate fitted my Lounge and bedroom carpets and a laminate floor in hallway just over a year ago Just asked them back to do my kitchen and bathroom laminate flooring and if possible match my hallway floor Dan as always was really helpful in making sure they had what I needed and fitting me in to suit so lucky they managed to match the hallway looks seamless The fitters have been and gone and as before I am blown away by the quality and fit for such a reasonable price The fitters worked non stop and were meticulous to detail and in clearing up afterwards Thanks so much

Service was great when dealing with Yate

Needed replacement of Bathroom flooring using vinyl Purchase made from Yate branch and dealt with David who was most professional and efficient Purchase made and fitted by John some three days later John was both friendly and helpful and did a very good job with which I was very very pleased Both of these employees are indeed a credit to the Company Thanks

Brilliant service from Dan

Brilliant service from Dan James and the team in Yate Beautiful Kardean small heron bone dark oak floor throughout the ground floor and a quality grey carpet for the stairs and bedrooms to compliment it Excellent very hard working fitters Make the trip to visit their showroom and get a quote before you make your decision Well worth the trip

Extremely Pleased

Second time that I have made a purchase from the Orpington Branch Bought a carpet some while ago and was so pleased with overall service and returned to buy some plastic grass All staff were welcoming friendly and helpful This time I was served by TOM what a very nice chap nothing was to much trouble for him Great service TOM Thankyou

I have been a customer for 10 years

I have been a customer for 10 years with the croydon branch This week I had a problem with my fitting arrangements and was very overwhelmed as I am unwell I spoke with the deputy manager Tyrone who was more than courteous and went above and beyond to rectify the problem and did just that I am extremely happy and hope seniors applaud this colleague for the lengths he went through to make sure my problem was dealt with efficiently Thank you soo much Tyrone

We visited the Croydon branch was

We visited the Croydon branch was served by Tyrone really helpful and professional guy He was happy to assist us with our order We were pleased when we left the store and looking forward to our new carpets Sandra McDonnell

Excellent service at the Orpington

Excellent service at the Orpington branch polite helpful and arranged fitting when I needed it no waiting for 2 weeks like I had been told by others Carpet fitters were very polite and did a great job I will definitely be returning to buy more flooring