Thecoffeemachinecollective Reviews

Communication is broken and bad customer service

Never respond to the respond I didn t receive my coffee machine in time had to push my business days 2 days I bought vitro x1 coffee from them I haven t received any coffee beans or filters yet was supposed to be delivered long long ago Communication channel is completely broken I gave the money upright but then haven t received any form of service yet Literally they setup my coffee machine while my restaurant was open and i was serving customer Still now I never can reach to their contact person You give them an email and they say they are busy seems like a one person company it is no one else bother about the customer Still today my coffee machine not totally ready yet

Great Price and Customer Service

Couldn t be happier with my experience with The Coffee Machine Collective I purchased a machine for my flower shop it was wonderful service and I would definitely recommend

Sage Express Impress coffee machine

Just recently purchased a coffee machine from this company I would highly recommend Kit was on hand at all times and nothing was to much trouble he answered all question s I kept firing at him Excellent customer service thank you to Kit and the company

Great knowledge and customer service

Just a quick note to say thanks to The Coffee Machine Collective for the great price on my Sage Impress Coffee Machine as well as excellent customer service on queries I had post the purchase Thanks again

Excelent service and advise

I purchased a Sage coffee machine from The Coffee Machine Collective So far I ve been really impressed with it As I d ordered it during a bank holiday I called to ask when it would be delivered Christopher was really helpful and assured me it would be with me within two days and it was Excellent friendly service - I cannot rate this company highly enough

Great coffee

Great knowledge and customer service Would definitely recommend

From start to finish kit has been

From start to finish kit has been nothing but helpful and patience Very knowledge in his industry Great person to work with and relived all my anxiety when starting up my new coffee shop Highly recommend this company and customer service is outstanding

very helpful right from my first

very helpful right from my first enquiry from choosing the perfect coffee machine and the perfect plan to accommodate my business they were also not pushy which was hugely helpful especially when its a new business and you are inundated with endless calls definitely recommend