Based on authentic user experiences
rayna smchickie
6732 reviews
N/A
5 months ago
Let me be the first to review so you
Let me be the first to review so you don t get disappointed like me This is for the Crafter s Box which is just crafters com and not what is above Lets start with the price Its 75 for the box There s a bunch you can add on and of course there s a website for you to buy their stuff So on Aug 2 I ordered the subscription box It was supposed to ship out on the 15th It didn t Got an email in September stating they had a sickness and the supplier didn t get their stuff done Ok It happens Weeks later we get another email stating the sickness has now hit them and they were unable to pack boxes Kinda absurd but ok And this 2nd email had all the emails wide open You could see how many ppl were on this box 34 34 people You didn t have to make 100 s of boxes Just 34 Now we are fully into September and the 2nd box I chose was already here and no word on the 1st box I ordered in August The September box had missing items Ok It happens I sent them a message and a picture stating I was missing items They responded and said we will send out the missing items They resent items I already had It wasn t the missing item So now I still have missing items needed to complete Septembers box Not that I was going to keep it Its super ugly but I was going for the experience We are now in October and the 3rd box has already been paid for and still not a word on the 1st box They did offer 10 discount on their store as a sorry Ive already pd 75 for the box Im not buying crap in your store Again we only had to make 34 boxes Im not super impressed and I don t feel like the price point is worth the box My goal was to find and make things I wouldn t normally chose and to learn some new things but I m honestly not having a good time I really wanted the footstool box but this is quickly becoming a waste of time and money and more of a hassle then an enjoyment I d find another box if I was you
Rosemarie DiGregorio
6732 reviews
N/A
5 months ago
I wish I could give ZERO stars
I wish I could give ZERO stars I started a subscription with Crafter I have had so many ch trouble with ordering Boxes didn t show up Boxes were missing items Many boxes and materials were sold out I just cancelled
Krista Erickson
6732 reviews
N/A
5 months ago
Every month there is a problem either late shipping or mixing broken pieces
I ve been subscribing to the The Crafter s Box now just called Crafter since May 2019 and it used to be so good It has continually gone downhill the past few years boxes are difficult to order they arrive with missing or broken pieces and they rarely ship on time The company keeps raising the prices and extending shipping times but it hasn t fixed that issues Worst part is the total lack of communication from Crafter when delays are happening June s box should have shipped no later then June 28th the last business day of the month according to their own schedule but it is now July 7th and they haven t shipped again this happens nearly every month and haven t sent an email stating why or when it will ship I reached out to customer service and got a response simply saying Thank you for the message This has not yet shipped So sorry for the delay We will be sending an update with shipping timeline soon Which is just a non-answer I d be more forgiving if this was a one time occurrence but it is literally every month now I m just waiting for my prepaid subscription to end so I can be done with this company Save your money and sanity and buy directly from the actual artists
yolanda hogeveen
6732 reviews
N/A
5 months ago
Complete lack of communication and
Complete lack of communication and transparency It is now December and I m still waiting for boxes ordered in august and October I m wondering if they have gone bankrupt as the new box is supposed to be listed on the first of the month and sent out at the end of the month but last months box is still up and no communication regarding my previous two orders and the new listing It is quite expensive and sounds like a great idea from their site but be wary as customer service and follow through seem to be non existent
Halle Dimar
6732 reviews
N/A
5 months ago
You will order things and just never
You will order things and just never receive them They then won t respond when you reach out Ordered a 3 month subscription in December received one box without instructions late and then nothing else They don t respond to emails messages so you re just out your money