


The Delivery Group | Managed Mail | Parcel Delivery
Based on authentic user experiences
Casper
6731 reviews
N/A
9 months ago
Parcel delivered I didn t order and don t want
I ve had a parcel delivered to me today which I haven t ordered and don t want The parcel had my name address on it though and was sent to me by The Delivery Group in Luton If these scammers think I m paying for something I didn t order and don t want they have another thing coming
Miss B
6731 reviews
N/A
9 months ago
Shoddy
I didn t realise how poorly run this company was until I moved to another logistics company I had 2 parcels go missing and the nightmare I had to try to make a claim was beyond a joke I was advised I had to wait I waited and then was advised it was over the claim period The parcels were apparently being returned to me I posted them November - and only 2 weeks ago I m still being told one is due to be returned next few days still nothing I had to keep emailing in every few days - the business is very poorly organised Now moved to another company with a similar name that are on another level I advise to seriously consider before using these unfortunately
Anthony Rix
6731 reviews
N/A
9 months ago
Pointless tracking number
Ordered an item from Amazon Marketplace with a delivery window of 1st to 4th June Now told it is running late with the window moved to 6th to 9th June I know delays happen but my main complaint is being given a useless tracking number When I enter the number on The Delivery Groups tracking page they ask me which courier it is with How do I know What s the point if the number doesn t tell them Get your act together Tony
Paul Ruchat
6731 reviews
N/A
9 months ago
Having attempted to use this company
Having attempted to use this company for delivering our parcel i never though a company could this bad We have parcels go missing and delivered weeks after they we sent The person in charge of our account is as useless We still keep getting invoices months after we stopped using them I would never recommend this company to anyone
Jan Lanceley
6731 reviews
N/A
9 months ago
I regret placing an order with amazon
I regret placing an order with amazon now when I seen that the delivery group was the company sending it I thought oh no I won t be getting that item for a while not the way it should be if you come across the same issue just cancel the order unless waiting a week or more doesn t bother you
Adam Khan
6731 reviews
N/A
9 months ago
One to avoid
The delivery group have worked really hard to get low stars and for that I admire their efforts But they are truly rubbish at delivering stuff so it s one to avoid I ve waited over a week for a parcel to be delivered and the tracking number doesn t even show where the parcel has reached I think it s a cowboy company to be honest
Rachel Hurst
6731 reviews
N/A
9 months ago
I received a kids foam toy plane
I received a kids foam toy plane definately didn t order that Left scratching my head and no way of finding out what is going on
Linzi Jordas
6731 reviews
N/A
9 months ago
Scam alert
I have received a parcel today that I did not order It was a small package of 8 sets of kids tattoos After investigation and speaking to the delivery company yodel I found out that it seems to be a scam known as a brushing scam where they get your details from a company and send small items and use it to write 5 star reviews for themselves I have informed yodel
Richard Townsend-Rose
6731 reviews
N/A
9 months ago
Continual Delivery Failure
Rendall Rittner use the Delivery Group One might image that they do this in order to have mail deliberately delayed We received eight letters form August to December 2022 with the following results8 letters issued presumed all second class 3 late 8 days or over 37 5 1 12 5 missing 50 failure rate Of the 4 letters not late none were delivered within the target time which is apparently within three working days of collection 95 6 of Second Class mail was so delivered Google into Ofcom as ofcom target time for second class postal deliveries Appalling
DD
6731 reviews
N/A
9 months ago
I was delivered unsolicited goods
I was delivered unsolicited goods today From other feedback I can see this is common practice known as brushing scam I tried to chat with Yodel but getting nowhere it just sits waiting for a reply