Thedentalhub Reviews

Dental care in the UK is already

Dental care in the UK is already overpriced but having to pay 95 for what should have been a replacement of a dental orthodontic bracket and an elastic band ended up just putting the whire back on the bracket without securing it properly and advise me to not chew anything hard on that side A two minute appointmrnt that actually did not solve the problem

Ripped off big time

Left dissapointed 65 for the appointment 95 for a ct scan when dentist said he didn t think he could do the implants for me but then still scanned me saying no the jaw bone and nerves are too close Then prices me a cost of over 7 000 to do 2 implants even though he said they won t be strong enough etc So left 160 down for 20 mins of his time Difficult to find the building Too many staff sitting around Building obviously cost a fortune Hence my charges I will not be going back here ever I don t fancy a remortgage Big mistake

Not good customer service

Ok so I called this morning to book a check up and hygienist was told by a guy on the other end of the phone they could not find my details admittedly I haven t been here for over 12 months as not in the area and used another dentist elsewhere I was told they could not book me in and I would have to come in and re register Guy on the phone had a couldn t care less attitude Firstly why could they not book me in and give me the forms to complete at my appointment Doesn t make sense Secondly why do they delete patients records They must not need the business I guess Also I had a referral to the hospital and I know for a fact the hospital have been keeping the Hub updated because they have been sending me copies Absolutely no point really if they delete your records I have booked with another dentist today I m sure they will appreciate the busines

My first booking at with them was

My first booking at with them was absolutely useless I was ask to pay a fee for the appointment 9 45am which i did around 7am I did the payment To my surprise another person call me on phone at 8am and said I have missed the appointment and asked me to rebook for another fee I was really shocked Brood day light scam No wonder they can t respond to their reviewers on trustpilot ABSOLUTELY USELESS COMPANY I wish there was zero star That is what I would have given

Unhappy treatment

Took my Daughter for an emergency appointment 25 for consultation 13 for the xray she needed chip on 1 front tooth and small filling on the other front tooth cost 500 went back 3 times with pain and tingerling 1 tooth apparently died leaving it all discoloured the other tooth you can see the join and colour match not the same we have complained but they said there s nothing they can do but offered more treatment for the problem at a cost of over 2000 which in our opinion is a complete joke as they won t except any responsibility nice place if your rich would not recommend

14 sep visited just normal dental

14 sep visited just normal dental cleaning and small filling in my teeth After verified they claim 658 to my insurance company really so cheated I ask for details of payments details they say gum treatment actually never do such things Every year always I do same my claim less than 250 only This first and last visit to this dental hub I need to give zero star

Completely awful

Completely awful you have to pay them before going which i then got phoned back to say i hadn t paid i had and they demanded to look at the payment on my banking app Which I was deeply unhappy about You then have to sign a treatment plan again hyper dodgy x rays and treatment plan strangely haven t been emailed to me unfortunately an emergency so they are clearly preying on people with no other option

Absolutely shocking

Absolutely shocking was told 25 up front for an emergency appointment plus possible X-ray fees Was then told by the dentist it was the law to have an X-ray before they could look at my GF s mouth infection She was told the antibiotics they prescribed that you have to buy from them probably wouldn t do anything and that they can do a tooth extraction there and then for 300

Avoid

I canceled my appointment and didn t get my refund i called last year October and they said i will be refunded in the next couple of days I called again today and they told me no refund