Thegamesteward Reviews

Order got cancelled dishonest company

Update I must admit that I m surprised by the reply from the game steward because of their dishonesty The game steward states that they communicated that they are not a distributor and that the low-priced items they offer are not for one person to buy-up or potentially resell at a higher price elsewhere Firstly they did not communicate They just emailed me that there s a purchase limit on the item I ordered so my order got cancelled but quoting from their email We do not have such a restriction on the All-In Bundle so you are welcome to purchase as many of those as you wish Secondly I had straightforwardly informed the Game Steward of my status as a reseller back on 01 05 2023 by email and then they successfully fulfilled my first 2 orders for 20 copies of the same item despite my status It s disappointing to see that the Game Steward is being dishonest about their awareness of my status as a reseller While they claim to care about other customers being able to buy discounted products their actions show otherwise I hope that other potential customers will take this experience into consideration when deciding whether to do business with the Game Steward ------ Initial Review ------I had a terrible experience with the Game Steward that I feel compelled to share with others I placed an order on 04 25 2023 and waited for a week with no updates on my order I placed another order and still received no communication from the company When I emailed them on 05 04 2023 asking to expedite my order I received no response I had to email them again on 10 05 2023 to inquire about my orders only to be told that they had been cancelled due to a purchase limit of 5 on the item I had ordered which was not communicated to me at any point What s worse it was only because I initiated communication with them that I received any response at all The Game Steward seemed to have no interest in fulfilling my order or keeping me informed about its status They simply took my money and sat there arrogantly cancelling my orders I am highly disappointed in the Game Steward s lack of transparency and communication regarding their purchase limits It s unacceptable that they cancelled my orders without prior notice especially since their shipping policy for in-stock orders states that they will ship within 3 business days after receiving the order I would caution others to consider other options for purchasing games and to be wary of the Game Steward s lack of communication and transparency

Disappointing Experience with Damaged Shipment

I m extremely disappointed with my recent shipment Despite my special request for proper packing as it was international the package arrived severely damaged What s even more appalling is that the company blamed the transit process for the damage rather than taking responsibility for their own packing mistakes offering a mere 20 refund leaving me to bear the brunt of the 80 loss due to their subpar packing Unacceptable

Slow and Shady

Six weeks and they keep telling me oh just 1-2 weeks more Will never buy from again Who knows if I will even get my 400 order

Second chance at KickStarter game bonus material

Second chance at KickStarter game bonus material hard to find elsewhere good price well packaged new sealed good delivery time would buy from again would recommend

Quick easy high quality friendly

Everything came quickly packed very carefully and in pristine condition Really happy with their communication speed and responsiveness and their customer service is also top notch Will shop here again for sure

The Game Steward is a good site

The Game Steward is a good site offering a varied choice of games including rare ones not distributed in France Customer service is responsive to emails sent and orders placed No waiting You ll just have to choose your carrier carefully and be patient USPS in mail priority isn t necessarily bad and it s pretty well placed in terms of rates but you must be know you won t get any updates until the package arrives in France I recommend The Game Steward and you can order with your eyes closed

ORDER TGS79025

Dealt with Skip from point of purchase until delivery Skip was very friendly and helpful in getting my purchase completed and tried his best and succeeded in getting my item to me a day earlier than I needed it Would definitely do business with them again

Answered all of my questions by email

Answered all of my questions by email quickly Very helpful customer service Everything shipped out right away after ordered

They are a legit company

They are a legit company Sent the agreed-upon game for the agreed upon price