Thegivingmovement Reviews

I never received my order nor was

I never received my order nor was refunded I was really excited about this company especially with all the hype about it online

Worst website I ve ever ordered from

I made 2 orders on the 16th 26th of April it s been more than 40 days and I didn t receive any of my items When I contacted customer service through all account they keep repeating the same sentence we will ship your order in 2-3 working days and when I requested a refund they said we will get back to you and they never did Big scam

Customer service is not good

Customer service is not goodDelivery said to be done locally in the UAE in 2-3 days but done in 18 days after several messages and emails to their customer service which is never answering on time The best part was that after finally delivering in 18 days one of the item was damaged and I had to return it Products quality tends to deteriorate quite quickly as well - be careful Products look cool but customer service and product quality has to improve a lot

Terrible returns system

I ordered several pieces the sizing is all over the place One pair leggings was borderline see through I wanted to return 3 pieces around 200 worth of items They told me I need to cover costs to ship it back to UAE from USA so I did The tracking said failed delivery attempt on July 6th so I message them to see what is going on They tell me they moved their address And that I need to change the address on the package Nobody reached out to me to even make sure I knew that the address originally given to me was no longer correct I had reach out to them over a week later Now I don t even know if it s too late to fix this so I may just be out of some money Customer service is lacking they seem to not be on top of the messages and repeat the same responses

I don t recommend

I saw this on Instagram and thought the clothes looked cool and some of the pieces are unique and I wanted them for my wardrobe However their return policy and customer service sucks overall especially if you re in USA Maybe I m having a really bad impression on international companies these days but if they re doing business in UAE and blatantly advertise to customers in USA please be friendlier with your policies The irritating thing is on their returns policy page they just repeat their answers in the questions THEY listed For example one question they put asked do returns cost anything and the answer they provided doesn t even say whether returns cost anything and it has typos The real answer is YES returns will cost you a crap load of money especially if you re in USA AND it s only 14 days AND you get store credit only if you re outside of UAE You re basically losing back to back by shopping with them Literally a giving movement And all honesty I don t think this website really is what they say they are Are they really in UAE Are they even a real brand Are they really as sustainable as they say Becasue no real company would have such bad customer service like this Their our story page really paints a nice picture but I m sorry I can t trust this brand and any USA customer should stay away too Also the pieces are VERY expensive for no obvious reason While I understand they donate a portion to charity it s obviously coming out of their profits from their grossly overpriced pieces that customers pay for Great clothing but sketchy sizing bad return policies bad customer service and not good for international customers

In the beginning I really like how they

In the beginning I really like how they advertise their sustainable and charity theme And I ordered 2 times from their website before got the item fast and it s an OK product but OVER PRICED And a month ago I ordered again and till now I haven t received my order I ve contacted their customer service via email But it was just an automatic reply saying they ll resovle my issue 2 weeks later I sent them another email whatsapp and instagram DM But NO REAL PERSON ANSWER my question regarding to where is my order It s all robot answering machine who will never resolve your issue SUCH A SCAM DON T EVER BUY FROM THIS COMPANY They just stealing your money

Worst Application

Worst Application worst customer service and worst experience

Very poor customer service

Very poor customer service Will not be buying from this sustainable giving brand again The items are not made to a standard size I bought XS before and it fits me perfect This time the bodysuit is eating into my arms It s so tight I can barely breathe I asked for a refund or exchange Apparently they can t do either and closed my ticket Wow thanks guys for the help Your items aren t worth investing in Honestly it s not like these products are affordable Avoid avoid avoid