Theglassescompany Reviews

Glasses were perfect lenses arrived

I had damaged my own frames and ordered a new pair from The Glasses Company I emailed to explain that I was struggling without my glasses They went out of their way to speed up the process and also sent the new frames back using a faster despatch return Really appreciated this- you realise how much you miss and need your glasses when you are without them Thanks so much

Amazing Customer Service

Glasses were perfect lenses arrived with the correct prescription and Polo frame was as per photo on website

Overall experience was very good

Customer service were incredible helped me when I had an issue and even offered me gesture of good will 10 10 recommend

Absolutely fantastic

Overall experience was very good My first time buying glasses online The order time was a little long but not a major issue given the overall experience Well done

This was the first time i have used

They have a wide range of frames and extensive lens options to meet all of your needs I would like to point out the customer support it is outstanding and the best I have ever experienced they are very responsive and helpful I had a problem and they gave me many different options to help me solve it in the end I decided to replace the frame They agreed to replace the frame and within a couple of days sending the glasses they were sent back to me with the new frame That now plays a large part in why I will continue to purchase my glasses from here in the future

This was my 2nd purchase

This was the first time i have used this company and I would definitely use them again From start to finish there has been good communication asking relevant information when needed to make sure they got the correct prescription for me there was a full explanation of how long things would take and they delivered on time

After waiting great result

This was my 2nd purchase unfortunately on this occasion I purchased the incorrect size of frame hence it had to be returned The returns process was seamless and not difficult I sent the glasses back and received a refund minus the postage So I ve tested the full 360 degree including returns This is an honest company that gives great customer service

Oakley Prescription Glasses

Great choice and found exactly what I was looking for they took 15 days to arrive which was a little annoying however I ve now got the best pair of glasses ever