Based on authentic user experiences
Sarah
6775 reviews
N/A
4 months ago
Terrible quality
The products I bought arrived quickly enough but they were so poor in quality I was afraid to give them to the children as they looked like bits could easily com off I understand that they were cheap and novelties but they should be fit for purpose Avoid
LYNDSEY SHANKLAND
6775 reviews
N/A
4 months ago
Please do not buy the rainbow lava lamp
Please do not buy the rainbow lava lamp from here Purchased one and it was delivered in a very small box I then realised you add each bit of the lava lamp to have it stand tall It is not safe and not fit for purpose The lamp is in separate parts that don t screw in place so one knock of a table or one sneeze near it and it ll fall apart If you have children they could easily pull the lava component off and they d be exposed to a roasting hot bulb Asked to return and made Glowhouse aware of the quality and safety issues Super swift response that provided me with a link to return it however I d be charged 9 99 for that service I could use my own return method but tracking would be advisable For a 25 lava lamp it is going in the bin and please proceed with caution with this business I should have paid more attention to the trends of poor quality reviews on here
Froilan Galima
6775 reviews
N/A
4 months ago
Seller is very unprofessional in
Seller is very unprofessional in dealing with complaints I did not receive a toy I ordered online and he was very rude on his responses to me There are better options online where you can guarantee after care for the products you purchase
Mia Lane
6775 reviews
N/A
4 months ago
I bought a rainbow neon lamp from the
I bought a rainbow neon lamp from the glowhouse s etsy store which has since been taken down It is still being sold on their website and described as a great night light Despite being battery powered it overheated and the plastic burned through during the night in my 6 year old s bedroom AVOID
Chris Baillie
6775 reviews
N/A
4 months ago
Bad Customer Service
Bought some glow sticks for a customer The customer said that the packaging showed a best before use by July 2017 I asked for help and was told the supplier had packaged the glow sticks incorrectly I asked for proof and was ignored until this morning when I reminded them that it was not resolved They did not answer with a helpful attitude Not happy with customer service at all Will never use this company again
Mohrail Philips
6775 reviews
N/A
4 months ago
PLEASE PLEASE AVOID SCAMMERS they have
PLEASE PLEASE AVOID SCAMMERS they have stolen my money and I have still not received my parcel till this day They refuse to give me a refund and have been super rude and unprofessional
Gary Campbell
6775 reviews
N/A
4 months ago
Good service
Good service children loved the products
Barrie Smith
6775 reviews
N/A
4 months ago
excellent product and good
excellent product and good communication from seller A it is very rare to find a company that puts the customer first and goes that extra step This seller has gone out of their way to make sure that I am happy and my thought would be to recommend them to anyone They seem very honest and will definatly get my custom again
T Jones
6775 reviews
N/A
4 months ago
Perfect service fast delivery very
Perfect service fast delivery very happy will use again
Matt Macdonald
6775 reviews
N/A
4 months ago
Great company
Glowhouse initially got my order wrong Am amazed at how quick they were to correct their mistake thoroughly impressed at their attitude professionalism with dealing with an unhappy customer I would highly recommend this company intend to use them again in the future Thanks to Jay the team