The Gourmet - Australia s best value wines to your doorstep
Based on authentic user experiences
Paul J
6731 reviews
N/A
5 months ago
The Gourmet has great customer support
I ordered some wine from The Gourmet The listing was for 12 bottles A carton arrived with only 6 I contacted their customer service who got back to me promptly saying they would look into my issue Within a couple of days they arranged and sent another 6 bottles It seems there was an error on the listing which I understand However The Gourmet took ownership of their error and put it right very quickly It s refreshing to experience competent customer service and prompt solution to a problem I will always look to The Gourmet first when I m looking for online purchases