Thehappycamperstore Reviews

Not sure this lot are trustworthy

Took our camper in as the diesel heater developed a fault The quote they gave us - 330 quid - seemed way over the odds but if they get it fixed then we would live with it It looked like the heater plug was faulty according to the fault code on the heater controls These usually cost around 12 notes The van was returned to us with the fault unresolved but with the heater plug allegedly replaced The garage recommended a replacement whole diesel heater at a cost of over a grand as an option We declined They still charged the full amount even though the issue remained unresolved The icing on the cake was the amount on the invoice that was charged for the heater plug 66 quid Make of that what you will

No Stars - AVoid

No Stars - Avoid Fastlane Happy Camper at All CostsDealing with Fastlane Happy Camper has been the worst experience I ve ever had in the motor business Their website falsely claims they are NCC-approved National Caravan Council but upon checking the NCC confirmed they have no connection with them I brought in my 1972 T2 VW camper for welding and a partial respray in early June expecting the work to take 2 3 weeks They demanded 50 upfront to secure the time slot Weeks passed with little communication and when I finally insisted on proof of progress I discovered via photos that the van had been sitting untouched outside their premises for over two months Throughout this period we were consistently lied to Every time we called for updates we were told the work was underway and nearing completion claims that were blatantly false It became clear that the intention was to stall us with excuses as no work had been done at all After 3 5 months they declared the job complete but the results were horrifying The paintwork was sloppy with an uneven finish overspray on the bumpers and number plates and even a red-sprayed radio aerial Entire panels were left unsprayed and a large rusty hole in the sliding door remained untouched They had the audacity to demand full payment for this shoddy work To make matters worse the company trading under Happy Camper was dissolved over a year ago according to Companies House Despite this they are still using that name for invoices and correspondence Fastlane have also been issued with a final strike off notice Upon driving the van home after using a spare key as they withheld the original the rear number plate fell off and I discovered additional issues including a failed leisure battery and a non functioning rear light cluster Photos of my van were used on their social media without permission and when I requested removal I was immediately blocked I ve since had to take the van to a reputable spray shop which revealed Fastlane had cut corners no welding was done just filler pushed into gaps and the paint was applied over old paint instead of bare metal I had to pay for the entire job to be redone properly Avoid this company at all costs Read all reviews carefully many glowing ones seem suspiciously fake