Theholidayvip Reviews

You are a criminal organization

You are a criminal organization you sent scam emails I received a legit message and your scam email at the same time The payment was for the package that I suppose to receive not for your company Give me my money and stop the recurring charges that is a crime all a scam shame on you Update This criminals are trying to charge me more money even if I contacted them explained they don t care today they try to charge me another 17 euros a trully Mafia organization purr extortion Al Capone style UPDATE THEY ARE TRYING TO TAKE MY REVIEW OUT I will try my best to describe with all honesty my bad experience with theholidayvip com and mykidoutfit com both companies are acting equally in this matter both share their address in Cyprus -Some time ago i used Leroy Merlin to purchase some materials for my home -Some items were order to pick up in store other item would be shipped as it was available only on marketplace but with Leroy Merlin -A few days after my order i contacted their services due to a issue with one of the items that i suppose to pick up in store they promise me to contact me back they never did i complained about that in their store about the lack of customer service-On August 5 i received in the morning a SMS message saying that my item the one from marketplace would be delivered on that morning-When i open my email a few minutes after i received the SMS i noticed a email from Leroy-Merlin claiming that i was awarded some gift i was thinking that was something from customer service to make up for their error in my order And in order to received that my package that was about to be delivered missed a 2 Euro postage-In al this years i never felt for this emails i received hundreds but this one looked legit and made sense the item was inexpensive made sense to pay some postage-iI accepted the charges as i did both companies above charged me 2 Euro each and informed me about my membership in some club that recurrents charges would take place-I immediately tried to contact both no one answer the phone some bot chat tells me about the conditions and my acceptance of the terms-I told them that i was subject of a fraude a scam they say that is my problem that they will cancel after some period and in the meanwhile i will lose my non refundable 2 Euros plus i have to pay dozens of Euros for my membership-I explain that i never heard about neither company i did not contact anyone in that clubs sites that no one ever contact me-Their costumer service keeps insisting on the cancelation period and one cannot cancel in the first 24 hours meaning when i realize that i felt for a Scam i tried immediately to cancel the charges no way they make me stay in the plan for weeks -I believe that both companies are a SCAM they send emails connected to legit transactions and gifts and then they take advantage to charge people for something that we don t know what it is I was silly to believe that Leroy would send me a gift for their bad customer service but when i clicked to accept that 2 Euro charge for the package i did not expect to be part of theholidayvip com club and mykidoutfit com whatever they are I did not create an account but they have my email as registration or usernameFurthermore they know exactly what they are doing all that club membership wording is a trap they are a criminal organization a scam they work like a MAFIA once in never out