Thehome Reviews

Worst delivery experience

Worst delivery experience Huge unannounced delays poor customer service no communication with clients

Ignore the promised lead time

Ordered something with a delivery time of 3-4 weeks and 10 weeks later I still haven t receive my order No proactive communication from their side I had to reach out to see what is happening with my order and they weren t able to provide a clear delivery date neither now Very disappointing experience I do not recommend

The delivery times are incredibly long

The delivery times are incredibly long at times extending up to half a year I have had additional issues with a wooden table arriving damaged and with poor quality controlled finishing and a wooden stool that arrived wet and infected with black mold

Frauds

The delivery times stated on the website are only there for misleading customers I can only recommend people to write written complaints to ANPC so they get the fines they deserve

Very bad experience

Very bad experience I have ordered an item 5 weeks ago with 4-5 weeks delivery timing After insisting 3 times over email i found out that actually they do not even have the item i have purchased After waiting for 5 weeks I do not reccomend to anyone Do not place orders online

Placed an order 10 weeks ago

Placed an order 10 weeks ago which was scheduled to arrive 2 weeks ago Tried to reach them by mail without any success and after waiting for 30 minutes on phone they just said that I have to wait another 8 weeks It s my third order with issues and definitely my last Do NOT order from them they are a joke

Very unprofessional

Very unprofessional They lie aboud the delivery time only so they convince you to buy Also after waiting 3 months for a sofa I recieved another one

2 3 weeks shipping turned into 2 months

An order that was supposed to arrive in 2 3 weeks - by what was written in their website is about to arrive after 2 months I will attach pictures if needed it will be in my language and not English Bulgarian