Thehorse Reviews

Easy warranty claim

I love The Horse watches - classic stylish fun to wear I have experienced great costumer service they are always happy to help with any queries The process for warranty claim was simple and in just a few days I had my replacement watch back I love the watches I love the brand Thanks again The Horse

Exceptional customer service

Exceptional customer service Purchased a watch that didn t suit was able to return and select another Products are beautiful and really well made

Everything I expected more

I had to purchase a backpack for when I start my new job Naturally I landed on the horse website and instantly popped the olive premium leather backpack in my cart I purchased it straight away and received it the very next day It is everything I expected and more The size is so much bigger than I imagined too and I hoped this was the case Not only is the quality the leather premium but so is the hardware Every little detail is of high quality I don t start my new job for 2 weeks and I convinced myself it was a just for work bag 2 hours later it s safe to say it already became my everyday bag It is so versatile with the multi use strap little surprise pockets It s my Mary Poppins bag I forgot my shopping bags when going to Westfield went on an a mini active wear spree I managed to fit 4 pairs of shorts 3 tops in my backpack not to mention my wallet and bits bobs and I still had room for more most importantly it didn t look or fill bulky Speedy delivery quality premium products My bank balance is screaming at me You don t need it in every colour but my heart tells me I do

can t recommend these guy enough

can t recommend these guy enough Sarah and the team were amazing the watch each was a gift and is probably the most beautiful watch I have ever seen beautiful quality and so well thought of after a year with my watch I had to change the battery when I took it in I was advised there might be something wrong with the stopper mechanism as I really love my watch I have contacted the support team that encouraged me to send my watch if for them to have a look at not to mention the fast response and kind attitude the team had and was contacted just a few days later advising they have decided to send me a new watch all in all I am very happy with my watch the team and there beautiful work thank you

Great product

Great product as a family we ve bought several watches bags customer service is always 5 stars too

Great watches and Customer Service

Great watches amazing customer service Made it so easy for me to exchange a watch after buying online Would absolutely buy from them again

So happy

I just love all my purchases from The Horse - great quality products and very prompt and efficient online service I m very impressed and highly recommend Chris NZ

Excellent Customer Service and Product

The customer service and product is excellent Was looking for a nice quality leather backpack which has been perfect for my 13inch laptop and general everyday gear