Thehotelflorist Reviews

Poor Customer Service and Deceptive Practices

I enrolled in an online course with The Hotel Florist and paid in full for one program Despite meeting all financial obligations for that course the company has denied me access to the content even after multiple follow-ups over several months Separately I enrolled in another program with a payment plan but chose not to continue after the first month due to personal reasons When I pointed out that the checkout page lacked terms and conditions at the time of my purchase the company later altered the page and used the modified version to claim I had agreed to terms that did not exist I provided clear evidence disputing the debt to both The Hotel Florist and their collection agency including a video of the original checkout page Neither the business nor the collection agency has responded to my dispute or restored access to the course I fully paid for This experience reflects poor customer service and troubling business practices I cannot recommend The Hotel Florist based on my experience