Theknowledgeacademy Reviews

Good experience thought out call good

Good experience thought out call good support from your customer care team

Subhabrata Pal was very knowledgeable

Subhabrata Pal was very knowledgeable and kept us engaged with Kahoot quizzes throughout the entire course There were lots of resources and information

Thanku for pleasant experience

Thanku for pleasant experience I was able to get prompt support certificate within few hours of raising ticket

George was exceptional

George was exceptional My issue was listened to understood and dealt with promptly and professionally I was very pleased with the service provided and grateful for the excellent outcome Thank you for all of your help George Senior Customer Care Representative

My opinion about the course

I find that the content the academy provides is useful Instructor is qualified and we share a good knowledge

Instruction received were very clear

Instruction received were very clear and although we lost connection momentarily the invigilator was able to clearly guide me back to the exam so that we could restart

This training has given me more knowledge and improved on my customer care skills

This training has given me more positive impact on how to handling customer care It helps we have a great person who trained us

Outstanding service

I recently found myself in a difficult situation where a family emergency required me to take some time away from my studies I was enrolled in a PRINCE2 course with The Knowledge Academy and I was worried that this unforeseen issue might derail my progress However I was incredibly impressed with how The Knowledge Academy handled the situation Their support team was not only understanding and empathetic towards my family emergency but also went above and beyond to help me extend my course They quickly arranged for my course access to be extended allowing me to focus on my family without the added stress of my studies This level of customer service is rare and I truly appreciate the flexibility and support they provided during such a challenging time The Knowledge Academy has proven to be not just an excellent provider of education but also an organisation that genuinely cares about its students well-being I would highly recommend them to anyone looking to further their education knowing they will be supported every step of the way Thank you Knowledge Academy for your outstanding service