


Luxury Handmade Birthday Cards and Gifts from The Luxe Co – theluxeco.co.uk
Based on authentic user experiences
Martin
6735 reviews
N/A
9 months ago
Terrible delivery times even worse customer service
I ordered an expensive birthday card for my wife with extra cost of 11 for up to 7 day track and trace international delivery After 14 days and well after my wife s birthday the card has still not arrived It was only possible to track the card up until the 9th day with nothing after that The worst thing is that the so called Luxe Co have shown little or no interest in the delay other than saying it because of the pandemic whereas other deliveries have all arrived within one week My advice would be to steer clear of this company who are very happy to take your money for their expensive gifts and then wash their hands of it once you have paid
Denise Kempton
6735 reviews
N/A
9 months ago
I would give no stars if it were
I would give no stars if it were possible I ordered a card for my sister in law s 70th birthday I ordered one with a birthstone crystal It arrived quickly and on first impressions was beautifully packaged However the text on the front of the card was hardly readable due to the font which you don t get a choice of There was a dirty splurge on the front and the top corner was bent down Inside the message was not central on the page The standard was not good I messaged customer service and was told they would get back to me A day late and I got an email saying that as far as they were concerned it was what I had ordered and they wear gloves to make the cards so this was acceptable I emailed back to say it was not acceptable to me and I have heard nothing back so I presume they have made their decision I cannot give this card to someone in the condition it s in It wasn t cheap so money wasted There is no phone number to talk to anyone I will not be using them again Disgusting way to treat customers
William
6735 reviews
N/A
9 months ago
Card is going to be framed Thanks
My family member was sent a get well card whilst in hospital They were delighted by it they are even going to frame it which shocked me Thanks so much I d highly recommend The Luxe Co Slightly on the pricey side but worth the weight in gold for their delight
Robin
6735 reviews
N/A
9 months ago
Fantastic
I ordered a handmade scented card for our wedding anniversary It was absolutely beautiful and delivered in good time Thank you so much and I will definitely order from you again -
amanda benson
6735 reviews
N/A
9 months ago
Just Exquisite
Just recieved the beautiful card I ordered only 2 days ago for my daughters wedding It s absolutely exquisite and smells so beautiful I can t wait to give it to her Thank you