


Based on authentic user experiences
Frederick S
6731 reviews
N/A
1 year ago
A Perfect Customer Experience
The Natural Sapphire company is a pleasure to work with Their products are high quality fully described and beautifully presented Their customer service is outstanding Lauren responded promptly to all of my questions and followed up to make sure I was happy My experience could not have been better Highly recommend
Greg Sutton
6731 reviews
N/A
1 year ago
Amazing service quality
Purchased my fiance s engagement ring from the natural sapphire company Lauren was fantastic she sent me regular update emails and was so helpful through the whole process the ring was slightly too small when it arrived we got the wrong U S size when doing the conversion but Lauren was quite happy for us to send it back and they made it bigger for us Excellent value for money too - for the ring we got it would have been at least double the price to buy in the U K I d recommend Lauren and the team without a doubt for anybody looking for a ring They are one of the only companies we found who deal with Montana sapphires too
Michael J
6731 reviews
N/A
1 year ago
Start to Finish Quality Like Nowhere Else
From start to finish the representative I worked with was friendly and incredibly helpful and patient I was nervous about ordering an engagement ring but she answered my dozens of questions quickly cheerfully and professionally I was treated with respect and felt like I got the high-roller treatment even though I was very much not a big spender I was accommodated in every aspect and never at any point did I feel like they grew tired of dealing with me or that they just wanted to get the sale Their humanitarianism bleeds through in every aspect of this company and there is truly no other like it
E Foster
6731 reviews
N/A
1 year ago
Professional Exclusive Online Service
Professional Exclusive Online Service Client Services LaurenPurchased Expedited Custom Engagement Ring of emails 32 in a one week a half2 weeks later a Priceless work of art Very appreciative to Lauren for her patience perseverance and exceptional express service it was astounding Thank you to everyone who put in the extra time and effort to make the ring happen and for making us feel we had your service exclusively Ring QUALITY QUALITY QUALITY- Very reputable company very informative and there work is backed with a life time guarantee There packaging is awesome and don t be intimidated by the word custom work there are several budgets that can be accommodated They provide free renderings so you can review your design and right now no tax and free shipping so it was a win win for us Thank you NSC
AH
6731 reviews
N/A
1 year ago
Excellent
Mary at The Natural Sapphire Co could not have been more helpful She made what could have been a stressful experience easy by provided me suggested gemstone based on my specification putting stones on hold whilst I chose between them offered to ship to my jeweller without a hint of competition and provided support with returns if the stone wasn t what I expected I can recommend this company to anyone looking to buy lose sapphires My experience was excellent
Lady Jamie Lee
6731 reviews
N/A
1 year ago
Wonderful purchase
I showed my boyfriend a picture of a gorgeous sapphire ring on this site and was over the moon when he surprised me with it We had just had our daughter and he is a hard working Army service man so it was a beautiful surprise The customer service was wonderful and we look forward to a long happy relationship with this incredible company THANK YOU
Ashlyn Darce
6731 reviews
N/A
1 year ago
I had a great purchasing experience
I had a great purchasing experience Lauren Kelly was very helpful even though I was a little indecisive with my setting choices She was very kind and patient during the entire transaction even after the ring was safely delivered via FedEx The stone and setting came exactly as expected color clarity and size was exactly as pictured on the website I would definitely purchase from The Natural Sapphire Company in the future
R Smart
6731 reviews
N/A
1 year ago
The Natural Sapphire Company
Katherine at The Natural Sapphire Company was amazing I am an overseas buyer and she was so accommodating She helped us pick the perfect stone and was so professional Can t recommend them highly enough especially for rare sapphires
Sohaib Mehkri
6731 reviews
N/A
1 year ago
Excellent company for wedding engagement rings
Natural Sapphire company reached out multiple times during the order process to make sure the final product was exactly what I needed made the process easy and hassle free and reached out to the local post office on my behalf to track down my product when it wasn t delivered on time Would certainly use again
JC
6731 reviews
N/A
1 year ago
I ve done a total of three transaction
I ve done a total of three transaction in the past with no issues The Natural Sapphire Company provides superb Sapphires that are unheated and eye clean which is what I look for First transaction I made was a loose sapphire second a yellow sapphire ring and the latest a pair of earring Sam and Lauren have helped me in the past Shout out to Lauren and thanks you for your help in my latest transaction my wife is going to love her earrings One of the best things you will get with this company is exceptional customer service and great communication keep it up I look forward in continuing business with you all