The Oodie Oversized Wearable Blankets Accessories
Based on authentic user experiences
Consumer
6730 reviews
N/A
6 months ago
The Oodie Customer Service
Ordered Oodie 2 pak Next day tried to change order Received automated response take 10 days for response Then tried cancelling order Again automated response Have no idea what is happening with my order as the only response I received from a staff member was an offer of 25 off next order Also concerned if they ignore my cancellation request and ship order anyway how long will it take to get a return label I am very frustrated as I have never experienced such poor customer service
An Dom
6730 reviews
N/A
6 months ago
CUSTOMER SERVICE IS POOR and the QUALITY OF OODIES VERY LOW SCAM refuse to give refund buyers beware of this company
0 STARS Ordered two oodies one was corgi AMAZING one bulldog bulldog one was clearly not the same quality and not new Threads hanging out things now sewn properly pls see last two pics Oodie sent a replacement even worst quality then the first one not weighted like the corgi one you can see though it not cuddly nor warm nor the same big size like the corgi one and quiet smelly Nothing but a cheap knock off from China Do your self a favour and buy one from Kmart bc it s better quality then the one oodie sent and much cheaper too Customer service is shocking they refusing to give refund This is FRAUD When left review on Facebook they blocked deleted our comments Ignoring emails from us requesting refund and not helpful at all Writing the same things over and over without actually listening to what s required How can they get it so wrong twice Buyers beware I must say I have read all negative reviews and I agree this is the most unpleasant experience so far especially when children are involved and very upset The oodie company just don t care who they upset Thanks so much for upsetting our children They do not believe in their products either 0 stars from us
Simone
6730 reviews
N/A
6 months ago
OMG do not go near them
OMG do not go near them My order didn t arrive customer service shocking just say the same thing over and over almost like it s automated Order never arrived even though was told it s on priority Finally got a refund Awful experience
Deborah
6730 reviews
N/A
6 months ago
Weighted Blanket
I bought a Weighted Blanket and my god I cannot lift it up LOL it weighs a ton it is so soft and warm and I love it I am waiting for the mega huge blanket to arrive then I will see what that is like I live in SA and I am THRILLED to know the Oodie is made and owned by a SA company I will be buying more
Ann
6730 reviews
N/A
6 months ago
Awesome
Found this company by accident so glad though that i ordered from them ordered 2 Oodies when arrived could not believe how beautifully made the are the quality and softness of them is just amazing so impressed ordered another 2 as gifts absolute brilliance and they do keep you so warm and cosy as stated Ordered and arrived smoothly Highly Recommended
Gem Kasse
6730 reviews
N/A
6 months ago
A couple of months ago I wrote a very
A couple of months ago I wrote a very negative review re the Oodie organisation and their service As soon as one of the representatives saw it they contacted me and it was a weekend Within that weekend they sort out the issue s I was experiencing with the non-delivery I cannot thank them enough for their response well done The time and effort they took to try and resolve it surpassed my expectations Thank you I really appreciate it