Therasage Reviews

Sauna and heat pads failed in a short amount of time

I purchased an infrared sauna that completely died on me after a small handful of sessions there was a big bang and smoke and a smell of smoke for days later They send out a box to replace the electrics on it that did nothing They eventually ended up replacing it for me - but this took a lot of time instead I got a different product sent out to me as a replacement as I had no confidence left in the sauna I got a PEMF mat I also have one of their heat mats which is phenomenal They work so good for me however again - the first one gave up on me after 2-3 uses The replacement had lasted me about a year now that still works but it gets way too hot - I think the thermostat is broken or something and the screen on the remote has died so I can t see what the temp is at or what time is set or what time is left The heat pad burnt my back really badly on one spot and blistered and now I have a permanent scar there I always had the heat pad at the max level - 9 and it was always perfect for me never too hot and I would never come close to burning my back I reached out about this and my thoughts about it all and I was only offered a 40 discount on purchasing a new heat pad It seems once your product is out of warranty you are in trouble Unfortunately I can t afford to replace it I expect these products to last much longer I m very disappointed I have recommended Therasage a lot here in Ireland to colleagues I cannot stand behind it anymore when products don t last for me and are not replaced