


Based on authentic user experiences
Dodo
6727 reviews
N/A
1 year ago
Bad customer service
Still awaiting delivery after payment made It was promised next day but now it s a week later I emailed 3 times but they ignored them until I sent the third one then I received a reply after I threatened to take the matter further It said to wait a further 2-3 days for the delivery I will take the matter further if it doesn t arrive
Nasa
6727 reviews
N/A
1 year ago
Totally dishonest company DO NOT USE
Totally dishonest company Returned item unused in original packaging as it arrived too late for me to use Used a Royal Mail tracked service for return as they specified I had too but they refused refund saying it was damaged in the post I asked for photographic proof so I could claim via Post office but they have not responded nor have they sent any refund Complete crooks
Thomas Aylott
6727 reviews
N/A
1 year ago
I would give zero stars if I could
I would give zero stars if I could Ordered a 144 game fort piece set and got 120 piece set You can t get hold of anyone by email I m in the process of going through the bank to get my money back Total scam of a company
Dawn
6727 reviews
N/A
1 year ago
Avoid Avoid Avoid
Avoid Avoid Avoid It s a scam the website looks legitimate and I made the mistake of placing an order along with a work colleague it s a total scam they took the payment four weeks ago and I haven t received anything I ve emailed them numerous times and Nothing don t waste you re time and lose you re money
Robert
6727 reviews
N/A
1 year ago
The firm advertises next day delivery
The firm advertises next day delivery Having sustained an injury I needed a knee brace Therodlex were recommended by my physio The knee brace did not arrive After 6 days I asked and was told it was coming It never arrived I asked for a refund They begrudgingly gave me one Order placed 19th September refund on 10th October Their behaviour was appalling After 9 days they said it was still being delivered If they offer fast delivery they should honour it or admit that they can t
Julie
6727 reviews
N/A
1 year ago
Absolute waste of money
If possible I would give them Zero Absolute sham Product didn t fit and was told it was the latest version Returned the goods and never received a refund Avoid this company at all costs
philip nicholls
6727 reviews
N/A
1 year ago
gloves
absolute disgrace all items fall to bits cheaply made with false advertising and never answer emails
Christina Austin
6727 reviews
N/A
1 year ago
Scammers
Please read these reviews before buying This company sends out the wrong item tries to offer you 20 off if you keep it Doesn t answer emails for days and even when sending back the incorrect item as requested does not refund I received the wrong item over five weeks ago and have still not received a refund or had any answer from them for over a week even tho they have received the order back They are compllete scam artists - spend your money elseewhere
Aisling McElhone
6727 reviews
N/A
1 year ago
Unfortunately there isn t a zero star
Unfortunately there isn t a zero star option I stupidly bought 2 items from this store before checking trust pilot They have never arrived and no one has responded to any of my emails requesting either an update on delivery or a refund COMPLETE SCAMAVOID AVOID AVOID
Consumer
6727 reviews
N/A
1 year ago
Mis-representation of size of den
Mis-representation of den Images depict a large sturdy den that fits a couple of kids The reality is poxy little straws and tiny little plastic balls that are only good enough to build dens for toys not children Not robust Not large Eff-ing awful