Thesavoylondon Reviews

The Savoy london

The Savoy london my 5th stay from driving into the courtyard having the door opened with a wonderful welcome luggage carried from your car the front desk polite and efficient room exceptionally clean breakfast second to none is an experience on its own well done the staff at this hotel everything about our stay was amazingly memorable thank you and see you again soon

My partner and I celebrated 25 yrs

My partner and I celebrated 25 yrs together and so booked a Saturday overnight stay at The Savoy Patrick at the reception made our arrival seamless and whilst showing us to our room explained a little of the hotel s history and then a most wonderful surprise the hotel had given us a huge upgrade to the Winston Churchill personality suite which was beautifully appointed The Valet parking service was for the overnight and very reasonable and far more convenient in my opinion compared to catching trains taxis tipping etc The bed and pillows are superb so much so I stripped the pillow cases off to see the manufacturer s label and will be purchasing some for home use Be warned if you wish to sample a cocktail or two in the American Bar make a reservation as it is not popular without good reason

Had a great day thanks Iona

Had a great day Took my mum out for christmas afternoon tea The food was great and mum loved it Thank you Iona woking the afternoon of 21 Dec for taking such great care of her You are a credit to the Savoy Have a great christmas

Took my wife and she loves this place

Took my wife and she loves this place Entire family gather every year in London Never change this is a staple of everything great about our country

Afternoon tea Thames Foyer

I have recently been for afternoon tea at the Thames foyer I have to say the experience both times have been very relaxing The last time 21 12 21 I just happened to say it was near my birthday hence coming back so soon I got a nice surprise We had a little mix up about the end bill but everything was sorted without drama All the staff were fabulous

Wonderful birthday in private dining

Thank you so much for making our mother s 70th birthday gettogether such a wonderful day We were in the very pretty Gondoliers Room with a beautifully laid table The hotel florists made 4 hand tied bouquets in delicate pinks that my mother was thrilled with having been a florist herself in the past she is quite particular about these things All of the staff were amazing so attentive and friendly From my mother s arrival to when we all left nothing was too much trouble for the team and they did everything with a smile even with 3 under 8 year olds in our party We used the valet parking for the first time due to rail strikes and I can highly recommend this So easy to drive to the door and have your car parked for you then collect and pay for the time you have stayed I thought the price to be quite reasonable too in comparison to some other parts of London I have parked before The doormen as with the rest of the Savoy team were very helpful and approachable Many thanks for making my mother s birthday so special and memorable

A five star hotel with one star service

Christmas afternoon tea at the Savoy Hotel We do this every year at notable luxury hotels Last year was at Claridges which was beyond exceptional The year before at The Ritz which was excellent This year we chose The Savoy What a huge disappointment It was underwhelming from arrival to departure Afternoon tea was advertised at a higher price in December due to the menu being described as festive Sadly there was nothing festive about it The dress code stated smart casual with an elegant look At The Ritz I was asked to wear a jacket for afternoon tea I had forgotten but the Ritz kindly loaned me a jacket during my visit As we entered the Savoy many guests wore sweatshirts jeans and trainers After reaching our table in the Thames foyer the server explained the menu and we chose the traditional tea priced at 90pp plus 15 service charge plus 20 tax Our sandwiches arrived looking rather sad We were told four different fillings which worked out at four slim finger slices each plus a small bite-size very dry bun I felt guilty about requesting an additional three finger slices that we cut in half to share between the five of us We were not made to feel appreciated but just a table number The foyer was bustling and chaotic with guests entering and exiting while others queued up for the opening of the cocktail bar which required heavy foot traffic to pass our table Tea was hit and miss as we had to catch any passing server for milk as the two small half-filled milk jugs were barely enough for one cup each and our teapots were not placed on the table so we couldn t top up ourselves After requesting a second cup of tea our server proceeded to pour fresh tea on top of old cold tea The temperature of the tea was tepid I asked for a fresh cup but the server did not replace the other guests cold tea Sugar was not served in cubes with small tongs as I had experienced at other luxury hotels but in tacky fast-food-style sugar packets After tea we proceeded to the cocktail bar where I ordered a glass of 2014 Castello Vicchiomaggio red wine which was offered on the wine menu The label was presented to me and the server poured the wine into a white wine glass to mid-level Later I asked for a 2nd glass of the exact wine and a different server poured the wine in the same glass inconsistently to one-third level I asked to see the label it was 2020 clearly not the wine year advertised on the menu and a completely different bouquet Overall it was a very disappointing experience A five star hotel with one star service

Avoid the Wolfox Savoy cafe on the Strand

Just had coffee and a chiche at the Wolfox Savoy cafe The chiche was cold and not the type I ordered and coffee was like tar Expensive too my advise is to avoid it